Experience

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  C.h. robinson worldwide, inc.

  Jan 2003 - Jan 2010

  - Partnered with General Manager to identify and meet branch financial, business, and people management needs- Supported talent planning and employee development programs through coaching and feedback; led team building initiatives- Supported sales strategy and process management for new sales resources that consistently promoted Sales Executives up to a year sooner than the office average- Designed, Implemented and oversaw a department-wide phase-two training program focused on business acumen and sales skills, which remains a major component of Chicago Central’s training process today- Served as a business generalist to branch employees- Oversaw initial stages of international and air freight sales opportunities - Travelled for face-to-face customer meetings for business reviews, sales meetings and technology demonstrations- Managed employee performance issues including performance improvement plans and terminations Show less - Executed intermodal operations for largest sales office- Developed and maintained relationships with intermodal carriers - Cross-sold with Sales Resources on intermodal services- Increased branch revenue by designing and managing an internal education program for the branch network- Proposed and implemented a dedicated sales area focused on increasing intermodal offers on network freight to increase load volume- Proactively addressed customer problems under intense pressure and time constraints Show less

  • Operations Manager

    Jan 2004 - Jan 2010

  • Intermodal Operations

    Jan 2003 - Jan 2004
• 

  C.h. robinson

  Mar 2010 - Oct 2020

  • Re-established the North America Talent Acquisition function, consisting of approximately 20 recruitment professionals, to better align with the company’s evolving talent needs and labor market conditions.• Hired a team of Campus Recruiters in region to focus on intern and entry-level hiring and enabled them with a strategic university recruiting program. • Built an in-house technical recruitment team to better support the expanded technical talent needed and reduce agency costs.• Co-led the launch of the ACCELERATOR program that modernized the hiring and onboarding experience for over 500 employees annually. Show less - Lead a team of recruiters, aligning recruitment strategy with the company’s business direction- Enhanced university recruiting strategy with an emphasis on targeted program partnerships, frequent campus presence and high impact sourcing practices- Partner with business leaders to identify new account manager staffing needs and provide timely solutions to meet current and emerging business necessities- Created a new final round interview process that contributed to a 15% increase in accepted offers in its first year of conception- Consult with Business Analytics Team to analyze metrics related to hiring, retention and employee performance - Coach team members on personal development through feedback sessions and formal evaluations- Collaborate with corporate Talent Acquisition team to review operational processes and align with employee value proposition - Established hiring processes for internal job postings and on-site assignments including multiple manager resource documents, HR SOPs and employee guides- Support special projects across multiple departments including the expansion of Chicago Central’s AM career path, job analysis for entry-level positions, creation of a Sophomore Sales Exploration program and University Expo event- Oversee ongoing strategy of World Class Summer Internship Program for Chicago Central- Present to management team on a range of topics, including C.H. Robinson-focused efforts, recruiting, and general business skills- Redesigned and managed Leadership Development Program that focused on leadership skills, networking and professional development- Created and led Chicago Central Women’s Networking Group, focused on internal networking and personal development Show less

  • Director of Talent Acquisition

    Jan 2019 - Oct 2020

  • Senior Human Resources Manager

    Aug 2014 - Dec 2018

  • Manager of Talent Acquisition

    Mar 2010 - Aug 2014
• 

  Talent marketing board

  Sept 2019 - now

  Board chair

  The Talent Marketing Board is the community for people leading employer brand and recruitment marketing at the world's largest companies. As Board Chair, I'm responsible for leading C.H. Robinson's membership in the community.

• 

  C.h. robinson

  Mar 2023 - now

  Lead a team of over 30 employees across talent acquisition and onboarding. Responsible for the execution of HR strategies including talent acquisition, talent brand, and onboarding. Consistently involved in a wide variety of talent initiatives across HR that aim to improve the employee experience, reduce turnover, and improve processes.• Serve as a core member of the Talent Management and Operations Leadership Team, and contribute to the holistic HR strategies and prioritization. • Work closely with the Senior Business Leaders and HRBPs on key objectives to ensure broad connectivity and alignment on goals and decision making. • Drive effective and efficient service delivery that is aligned to business priorities, flexible to changing needs, and provides innovative solutions that contribute to Robinson’s growth. • Enable Talent Acquisition team to hire 3,000+ employees annually and achieve KPIs by setting clear expectations and providing necessary resources and coaching. • Collaborated across global HR teams to launch new talent initiatives and processes to serve the company’s global business needs, including the expansion of IT in Europe. • Introduced new best practices and cutting-edge initiatives to improve the diversity of our hiring outcomes, including a hiring review committee that supports executive hiring. • Enable the onboarding team to partner globally across HR to assess the current program performance, form a continuous improvement plan, and gain business leader alignment on future program objectives and deliverables. • Advisor to the Strategic Workforce Planning and Enterprise Retention projects, aimed to improve the company’s talent planning capabilities, expand our talent pools, and reduce turnover in business essential roles. • Successfully coached and developed a significant number of HR employees that have promoted to HR managers and other high level individual contributor roles internally. Show less

  • Talent Management Senior Director

    Oct 2024 - now

  • Human Resources Director

    Oct 2020 - now

  • Senior Director, Talent Acquisition

    Mar 2023 - Oct 2024