Marcelo De Almeida Nakashima

Experience

• 

  Universidade de São Paulo

  Jul 2016 - Dec 2017

  Scientific Initiation (internship)

  - Developed a Scientific Initiation project in the field of Cardiovascular Pharmacology, with a grant funded by the Foundation for Research Support of the State of São Paulo (FAPESP). Title: Participation of TNF-α in cardiac generation of reactive oxygen species and reduction of nitric oxide (NO) bioavailability induced by chronic ethanol consumption.Active participation in the laboratory, resulting in the publication of 2 articles in scientific journals:Simplicio JA, Gonzaga NA, Nakashima MA, et al. Tumor necrosis factor-α receptor 1 contributes to ethanol-induced vascular reactive oxygen species generation and hypertension. J Am Soc Hypertens. 2017;11(10):684-696.e3. https://doi.org/10.1016/j.jash.2017.07.008Nakashima MA, Silva CBP, Gonzaga NA, et al. Chronic ethanol consumption increases reactive oxygen species generation and the synthesis of pro-inflammatory proteins in the heart through TNFR1-dependent mechanisms. Cytokine. 2019;121:154734. https://doi.org/10.1016/j.cyto.2019.154734 Show less

• 

  PPD

  Mar 2020 - now

  • Maintains all previous functions as Medical Information Associate I.• Gets involved in training new employees, becoming a focal point for answering questions.• Works closely with both internal and external Client contacts (up to and including members of Clientmanagement) to resolve complex inquiries.• Researches medical literature and drafts customized responses to inquiries. This includes searching,reading, interpreting, selecting and summarizing publications available in scientific databases (ProQuest,PubMed, OVID).• Therapy Ares involved in the medical literature research include Oncology, Gastroenterology,Virology, Vaccines, Hematology, Rare Diseases.• Uses platforms such as Salesforce and Vault to handle and document interactions.• Reviews inquiries from other agents, providing intakes for Quality Assurance, such as trends of minor,major or critical findings. Show less • Responds accurately and professionally to technical and medical information inquiries received via phone, email, or internet in reference to pharmaceutical or device products.• Uses platforms such as Salesforce and Vault to handle and document interactions.• Processes fulfillments and provides clinical trial information.• Analyzes caller’s questions to formulate an accurate and concise response, using customer-approvedresources, and adapting the language according to the caller type (customer vs healthcare professionals, such as physicians, nurses, pharmacists, among others).• Records inquiries and interactions in the appropriate databases following organizational, customer and regulatory guidelines.• Identifies, records and triages adverse events (AEs) and product complaints (PCs) according toorganizational, customer and regulatory guidelines, and provides additional support (including follow up) as needed.• Maintains thorough knowledge of project, and corporate policies and procedures including clientproducts, SOP's, protocols, GCP's, and applicable regulatory requirements.• Works closely with internal and external customer contacts to resolve inquiries.• Provides administrative support as needed. Show less

  • Medical Information Specialist I

    Sept 2021 - now

  • Medical Information Associate I

    Mar 2020 - Aug 2021