Deep Enrich
Jyothi Sundersingh Pal
Technical Advisor - America Online
294 followers
Mumbai, Maharashtra, India
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About me
Sr. Manager - Customer Experience at NIUM
Education
University of Mumbai
1998 - 2002Master's degree Accounts, Taxation & Management First Class
Experience
Sitel
Jun 2002 - Apr 2003Technical Advisor - America Online
Wipro Spectramind
May 2003 - Jan 2004Technical Advisor - America OnlineCOUNTRYWIDE FINANCIAL CORPORATION LIMITED
Sept 2004 - Feb 2006Closing Specialist - Barclays Plc (UK) Countrywide Financial Corporation - Mortgage Lending ServicesIntelenet Global Services
Feb 2006 - Jan 2017Team Lead - Barclays Mortgage Services2012 till 2017 – Team leader with Servicing of Mortgages 2010 till 2012 – Team leader with Financial Control Unit2006 till 2010 – Team leader with Completion of Mortgages
Nium
Feb 2017 - nowSenior Manager - Customer Experience
Nov 2022 - nowManager - Operations Change Management
Jan 2020 - Nov 2022Manager - Customer Relationship Management
Feb 2019 - Mar 2020Deputy Manager - Client Services
Feb 2017 - Feb 2019
Licenses & Certifications
Fundamentals of Digital Marketing
Google- Digital UnlockedJan 2020- View certificate
Project Management Foundations
LinkedInJun 2021
- View certificate
Learning Gantt Charts
LinkedInApr 2021 - View certificate
Building Your Visibility as a Leader
LinkedInFeb 2022 - View certificate
Project Management Foundations: Budgets
LinkedInApr 2021 - View certificate
The Top 10 Project Management Mistakes—and How to Avoid Them
LinkedInApr 2021 - View certificate
Change Management: Roadmap to Execution
LinkedInMar 2021 - View certificate
Developing Your Emotional Intelligence
LinkedInSept 2021 - View certificate
Project Management Foundations: Small Projects
LinkedInMar 2021 - View certificate
Emotional Intelligence for Project Managers (Blinkist Summary)
LinkedInSept 2021
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