Experience

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  Nortel networks

  Mar 2008 - May 2009

  Software engineer

  Delivered web GUI features for 4G OAM (Operation Administration & Maintenance) with Indian QA members, and transferred knowledge to Canadian colleagues to overcome the finance crisis.Fixed CPS (Common Provisioning System) 2.0 bugs and deliver CPS 2.1, write design document and technical white paper, built good relationship with customers.

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  Thomson reuters

  Sept 2009 - Mar 2019

  Organized Beijing site level operations and activities, including site development strategy, local incident management and volunteering. Successfully build diversity and collaborative culture among teams Led one global cross-functional team to own multiple editorial platform products, covering whole life cycle including Business Plan, Requirement Definition, Design, Coding, Unit Test, Integration Test, Performance Test, Deployment and Production Support, and successfully build a scrum team to improvement release frequency from every three months to every three weeks Participated and organized various of activities in Beijing Operation Center, including Bridge program in 2011, @Customer Phase 1 in 2012, @Customer Phase 2 in 2013, End-to-end Customer Experience Improvement in 2014, Eikon Game in 2015, Quality Incidents Analysis in 2016, Incubator for Customer in 2016 and 2017, Helpdesk Process Improvement and Global Innovation to Operation in 2018. As the key developer, worked with team together to build new generation of editorial monitoring platform from scratch, built up Continuous Delivery in lower environment. As one of the Beijing Sailing Program Winners in 2013, had business travel to London and worked there for two months to do business analysis on new generation of news collection and distribution system, built up good relationship between Beijing and London. As the key developer, got knowledge from U.K. and India to maintain the legacy company news alerting platform, and worked with team together to build new generation of company news automation system.As the P-SQA Lead, helped Beijing Operation Center create Continuous Integration platform, helped News Technology Beijing team to improve the process and quality.

  • Beijing Operation Center Site Management Council

    Jul 2018 - Mar 2019

  • Technical Team Manager / Squad Leader

    Dec 2014 - Mar 2019

  • Beijing Operation Center Customer Centric Concil

    Jul 2011 - Jun 2018

  • Senior / Principal Software Engineer

    Sept 2011 - Nov 2014

  • Business Analyst

    Oct 2013 - Nov 2013

  • Associate Software Engineer / Software Engineer / Part-time Software Quality Assurance Lead

    Sept 2009 - Aug 2011
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  Xiaomeiyunfu

  Jun 2019 - Oct 2019

  Technology partner

  Plan the product roadmap with Founder, define the architect and evolution of the system, decide the detailed feature with business analyst, lead the technical team to design and implement the the product.Set up the Continuous Delivery framework and process, mainly responsible for backend (ASP.NET Core) and database (MySQL) implementation, also involved in frontend implementation (Vue.js + Element UI).

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  Huobi global

  Nov 2019 - Mar 2021

  Api business manager

  Responsible for Huobi Spot Exchange API business, work closely with key account manager team, product team, operation team, development team, customer support team to provide API service to customers.Successfully added new API SDK for customers, delivered API business training and e-course for internal employees, built new API support process including Customer Service team, Account Manager team and Technical team, gained 100% customer satisfaction.

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  Clarivate

  Apr 2021 - now

  Senior manager, ip content technology

  As part of incoPat Leadership Team and Clarivate IP Content Technology team, manage incoPat content technology department, design department strategy and budget, work closely with cross functional and regional team, forster company and department culture, contiunousely improve and optimise process, lead department to enhance and optimize content, delight customers, help revenue growth.Achievements are:Culture and Process Transformation:1. Transformed a pure local Chinese team to a multi-national team with global view and mindset2. Fostered the autonomous and proactive culture in the team and provide coaching to help team continuous growth.3. Led team to adopt Scrum framework and Continous Devliery to create team transparency and improve delivery efficiencyDelivery:1. Worked with incoPat CEO and Clarivate IP Content Tech leader to define the strategy of incoPat Content and created delivery plan2. Successfully led team to continuously improve Patent and Industrial Design quality in terms of Bibliography, Fulltext, PDF, Image, Legal informaiton, Applicant, Family, Citation and Classification etc3. Managed Data Feed and API service and worked closely with product, technology and sales team to enable revenue growth by providing professional data service.Business Management:1. Work closely with Global Content Vendor team to Manage local content vendor to leverage the resource from global and control the cost2. Work closely with incoPat CEO to forster company culture, improve employee engagement and improve collaboration among multiple teams Show less