Experience

• 

  Great eastern life

  Feb 2006 - Jun 2010

  Financial services manager

  Manage sales of insurance/financial products, new business, operations, customer service, and work with regulatory compliance, internal policies and procedures.Planning for client’s financial portfolio (Savings/Insurance/Investments).Pioneering Referral System project and achieved 20% growth in sales.Recruiting of new agents.Trained and coached new employees and played key role during their initial phase of their career.

• 

  Addcom solution pte ltd

  Jun 2010 - Jul 2012

  Sales engineer

  Service existing customers as well as expand customer baseProviding quotations to customers and getting quotations from suppliersProviding good service and maintaining good relationship with customersHandle customers’ enquiries and complainsTake up product marketing role in the area of relaysProviding customers with 2nd source of electronic components for their projects (lower in pricing, better quality, etc.)Engaged in areas of electronics engineering, electrical engineering, mechanical engineering and ITHandling customers such as manufacturers, contract manufacturers, distributors and traders in Singapore, Malaysia and PhilippinesKeeping track of payments from customers and chasing of payments (if needed)Keeping track of orders from customers as well as orders to suppliers and chasing of orders (if needed) Show less

• 

  Sato asia pacific

  Aug 2012 - Oct 2013

  Assistant account manager

  Perform cold calls, lead generations, prospecting and pitching that will lead to sales closure and meet the monthly individual and group sales targetDevelop new customer base to increase sales for the companyService existing customersProviding quotations to customersProviding good service and maintaining good relationship with customersHandle customers’ enquiries and complainsHandling customers such as manufacturers, contract manufacturers, distributors and traders from all industries in Singapore and MalaysiaKeeping track of orders from customers as well as orders to suppliers and chasing of ordersProvide good support to customers for building and maintaining excellent customer satisfaction Responsible for the preparation of solution proposals and quotations for customers To have positive learning attitude to keep the team updated To maintain good engagement with existing customers, while exploring new business opportunities and creating new accounts To understand "DCS and Labeling" and "Go deep and narrow" concepts and promote them To learn new skills and knowledge so as to remain competitive To propose ideas that could make the organization better whenever they are found To work constructively by having the right attitude within the team as well as with other departments/sections Other ad-hoc duties as assigned Show less

• 

  Ntuc learninghub

  Oct 2013 - Aug 2018

  Business manager

  Leading 3 sales teams of 12 Course Consultants and Customer Service ExecutivesManaging the WSQ Leadership and People Management courses, WSQ Service Excellence courses, NICF Infocomm Technology courses portfolio in Consumer SalesManage and develop sales personnel to achieve resultsTo have positive learning attitude to keep the team updated To learn new skills and knowledge so as to remain competitive To propose ideas that could make the organization better whenever they are found To work constructively by having the right attitude within the team as well as with other departments/sections Training of new employeesOther ad-hoc duties as assigned Show less

• 

  Singapore chinese chamber institute of business 新加坡中华总商会管理学院

  Sept 2018 - May 2019

  Sales manager
• 

  Singapore institute of management

  Nov 2020 - Jul 2023

  Lead, enterprise sales
• 

  Ssg approved training organisation, training and adult education industry

  Jul 2023 - Jan 2024

  Sales head
• 

  National university of singapore

  Feb 2024 - now

  Programme manager