Santhosh Gowtham

Experience

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  JAPAN METAL BUILDING SYSTEMS PVT. LTD

  Jun 2017 - Dec 2017

  Production Executive

  Engineer Executive at Japan Metal Building System Pvt Ltd, India (2017-06 - 2017-12) The Company is a Indo Japanese Join Venture towards Steel Construction and has a Manufacturing factory in Hosur: As Engineer Executive, was responsible for overseeing the production of steel structures in a safe and timely manner. Monitored and inspected the progress of the projects to ensure that all specifications were met. Played a pivotal role in maintaining a secure working environment for workers and visitors. Managed a team of 10 Workers and coordinated with other departments to ensure smooth execution of projects.Responsibilities & Achievements:Developed innovative production methods for higher efficiency.Ensured strict compliance with safety regulations.Mentored and trained new workers.Improved overall quality of products.Maintained Record of Production ReportEnsured all Production parts were met given Designs and Standards Show less

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  Asra engineers inc

  Jan 2018 - Jan 2019

  Quality Inspector

  Quality Inspector at Asra Engineers Inc (Gestamp Automotive Chennai Pvt Ltd, Ford Quality Line), India (2018-01 - 2019-01) Gestamp is a Multi National Company that collaborates with Nissan and Ford Automobiles to Manufacture its Car Body Parts: I worked as a Quality Inspector for one year at the Ford Quality Line in India. I successfully inspected and approved a wide range of automotive parts and components, both manual visual inspection and automated systems. Responsibilities included:Ensuring accuracy of parts and componentsMaintaining quality standardsPerforming regular auditsGenerating reports to track defectsTraining new personnelAnalyzing data from inspectionsTroubleshooting quality issues Show less

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  IMC Toys

  Jan 2019 - Dec 2020

  Quality Assurance Engineer

  Quality Assurance Engineer at IMC Toys India Pvt Ltd, India (2019-01 - 2020-12), which is a Multi National Company has its headquarters in Spain. its major operation is the export of manufactured Toys all over the world with international standard toys: Responsible for implementing the overall quality assurance strategy for the company as instructed by Spain & Hong Kong headquarters in India. Worked closely with Supplier Companies from all over India to ensure quality standards were met across all products. Utilized both manual and automated testing processes to identify and resolve defects. Conducted Final Pre Shipment Inspection to ensure High Quality of Products and Given Reports and Decisions of Shipment to IMC HeadquartersResponsibilities & Achievements:Developed and maintained QA processesEnsured product compliance with EU and ASTM standards of ToysExecuted tests and reported resultsIdentified and addressed any areas of improvementTrained and managed junior QA team membersStreamlined manual test strategiesConducted daily online inspectionsExecuted sampling inspection by following ISO StandardsAnalyzed defects and solved by improving production and quality processes Show less

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  FuzeIndia

  Dec 2020 - Oct 2023

  Business Analyst at Fuze Technology Pvt Ltd, India which is a start-up firm in the ride-hailing industry: My job title was Business Analyst and I worked with the company for 2 years. I had a wide scope of responsibilities in this role, including leading project teams, analyzing customer feedback, creating business plans and researching market trends. My key achievements included identifying strategies to develop new business opportunities, streamlining existing processes, and improving overall customer satisfaction.Led project teamsAnalyzed customer feedbackCreated business plansResearched market trendsIdentified strategies to develop new business opportunitiesStreamlined existing processesImproved overall customer satisfactionworked closely with the CEO and board of the firm to create new business strategiesIdentified problems in Mobile / Web Apps Flows or processes and solvedCollaborated with Developers and QA to have a complete Mobile App and CRM systems as per given requirements Show less Senior Manager - Operations at Fuze Technology Pvt Ltd, India which is a start-up firm in the ride-hailing industry, enabled the company to deliver innovative services in a cost-effective manner. Responsible for managing operations, ensuring excellent customer service, and maximizing efficiency through process improvement initiatives. Demonstrated successful leadership in both strategic and operational roles over 3 years.Led management of operations team to enhance productivityDeveloped strategies for cost savings & improved profitabilityIdentified areas of process improvement & implemented solutionsMonitored customer satisfaction & implemented initiatives to improve performanceEstablished & maintained effective communication with stakeholdersEstablished & managed relationships with vendors & suppliersConstructed operations team built from the ground up to become a very good teamCollaborating with the IT, accounting, and marketing teams to enhance operations and develop new plans Show less

  • Business Analyst

    Jan 2022 - Oct 2023

  • Senior Manager

    Dec 2020 - Oct 2023
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  Avia Technologies

  Nov 2023 - now

  Operations Manager

  As the Operations Manager at Avia Technologies in India, a startup firm that provides recruitment examination and support services across the country to both government and private clients in the B2B sector, I was responsible for managing clients and overseeing the daily operations of the company. With my strong leadership skills and attention to detail, I ensured that all processes ran smoothly and efficiently to meet the company's goals and objectives.Developed and implemented operational strategiesCoordinated with cross-functional teams for project executionEnsures client satisfaction with company products and servicesGathered client requirements and collaborated with internal teams to meet clients' expectations.Led the Operations Team to provide optimal client support during projects.Handled client escalations and resolved them.Conducted presentations for new features or products alongside the sales team.Performed sanity tests on software to ensure all requirements were implemented before presenting to clients. Show less