Paxton Olney

Experience

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  Pfizer Pharmaceuticals

  Jan 1998 - Jan 2001

  Research Compound Collection

  Responsible for preparing research samples for broad biological screening and pharmaceutical research.

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  Pfizer Pharmaceuticals

  Jan 2002 - Jan 2005

  Responsible for preparing research samples for broad biological screening and pharmaceutical research. Position eliminated due to acquisition. Transferred to Research Compound Collection Technician I. Responsible for assisting Unit Manager with commercial compound acquisition project. Administered $ 4.4 million budget for commercial compound purchases with over 25 vendors. Reduced handling of chemicals 80% and increased throughput of scientific information to scientists by 50%. Selected vendors based on cost and value added services. Negotiated compound delivery schedules.

  • Research Compound Collection Technician I

    Jan 2003 - Jan 2005

  • Research Compound Collection Buyer

    Jan 2002 - Jan 2003
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  Imperial Beverages, Elite Brands, CKL Corporation

  Jan 2005 - Jan 2005

  Sales Representative

  Responsible for developing strong, on going relationships with retailers. Increased sales in territory 25%. Introduced new packages, products, and displays to accounts. Ensured quality placement of Point-of-Sale material in all accounts.  To ensure excellent customer service, communicated with drivers and merchandisers about all new displays sold to accounts. Show less

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  Eaton Corporation

  Jan 2005 - Oct 2008

  Responsible for achieving synergy between Eaton, Volvo, and Mack accounts. Managed Volvo, Mack, and Tor Truck accounts. Managed dealer direct inside sales. Interacted with Sales Manager to support achieving sales objectives. Achieved 98% Volvo quality precision rate after 2 months, removing Eaton from critical supplier list. Contributed to eliminating 25 man hours per week of data entry by originating idea to convert paper stock orders to Oracle. Assisted IT with implementation. Worked closely with all production plants and Eaton Logistic Center to ensure excellent customer service. Selected to train co workers in all areas. Show less Responsible for assisting customers and locating Eaton product in emergency situations. Managed toll free number receiving approximately 60 calls per day while maintaining wait time of less than 30 seconds. Controlled inventory and distribution while working closely with affiliated logistic centers and plants. Effectively communicated, supported, and negotiated delivery requirements with plants, customers and employees. Responsible for specialty programs for International, Mack, Crane, Freightliner, Volvo, and Paccar. Show less

  • Customer Support OEM Account Representative

    Jan 2006 - Oct 2008

  • Senior Customer Service Representative/Inside Sales

    Jan 2005 - Jan 2006
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  TripsAhoy Travel

  Nov 2008 - Jun 2010

  Travel Service Agent

  Responsible for effective communication between agency and client. Consulted customers seeking cost-effective, knowledgeable travel consultation specifically in the areas of flight arrangements, hotel accommodations, car rentals, train tickets, tour packages, restaurants, and excursions Responsible for answering all phone calls and mailing from members traveling or needing information to any destination and booking such reservations in a timely and efficient manner. Respond to customer service requests and assist travelers with all needs. Prepared detailed itineraries upon bookings to ensure accuracy of reservations and provided confirmation to clients. Answer phones professionally, courteously and promptly. Show less

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  Abraxas Worldwide

  Jun 2010 - Mar 2013

  Imaging Services Manager at Abraxas Worldwide

  Responsible for leadership and vision in managing major projects and initiatives. Master scheduler of all data management projects. Led team to attain operational excellence and superior customer service. Acted as valuable and trusted resource to over 50 employees seeking guidance on business process or personnel related issues Ensured that the team met critical client expectations and delivered results in a timely manner Gathered monthly metric data to efficiently generate reports as required by executive team and owners. Identified and created the potential for service enhancements by developing a deep understanding of the clients' business strategy and needs Interviewed, hired, and Terminated data management staff Show less

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  W.K. Kellogg Foundation

  Apr 2013 - now

  Program Specialist