Experience

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  Otis elevator co.

  Jul 2003 - Nov 2006

  Engineer service qa

  About OTIS its,world’s leading company for lift and escalator manufacturing, installation and service.I was working in Kandivali Plant as a AM- QA.I was looking after Plant QA activities related to Inward, In-process & Final inspection, customer complaint activities with handling 8 inspectors team.

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  Ve commercial vehicles limited. ( a volvo group &eicher motors jv)

  Nov 2006 - Mar 2008

  Senior quality engineer

  About Eicher, It is QS 900/TS 16949 certified is leading manufacturer of Crown Wheels, Pinions, Speed Gears, Bevel Gears, Helical Gears Transmission Shaft for Commercial Vehicles & 3 Wheelers & assembly of Automobiles, Snow Blowers & Agriculture purpose Gearbox.

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  Eros elevators & escalators private limited

  Apr 2008 - May 2024

  Responsible for the service operation of the HO. To monitor and analyses breakdown & callouts.Ensure 100% PM on schedule jobs.Monitor and review performance of Service sales executive for contract renewals, recapture, reduce cancellation rate, conversions, multiband sales and collections.Conducting safety and quality audits.Responsible for spares sales and monitoring virtual stock movement.Identify training needs for service engineers/technicians & team leaders.Formulation of Annual targets for Service Business for HO. Show less

  • Gr of company Quality | Audit Operation Manager

    Apr 2015 - May 2024

  • Customer Service Operations Manager

    Apr 2008 - Dec 2015
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  Tk elevator

  Feb 2024 - now

  Leading service operations.