Felipe Marques

Experience

• 

  Flex

  Jun 2014 - Apr 2024

  - Creates the Forecast Demand Format and coordinates with finance the creation of FOL for its organization.- Monitors, reports and coordinates any troubleshooting of accounts receivables (AR).- Coordinates the resolution of problems or extraordinary situations with shipments of product. - Coordinates and/or escalates, with the CFT, the troubleshooting of delivery on time products (OTD). - Coordinates with the CFT the analysis and demand load as well as the response of the operation (Material Shortages, Can Do, E&O, capacity, plan shipments, etc.) that is communicated to the customer. - Support deliveries of RMAs.- Elaborate FOL checklist for account.- Coordinates and escalates for solving problems that affect the P&L for the organization to meet financial commitments, accountable for the financial performance of the account and address any gaps to assure quote alignment.- Responsible to manage claims through CMT tool and recover the charges not covered by the quote as NREs, ECO, and miscellaneous requirements. Escalates with GAM, if needed, to assure collection.- Participate on continuous improvement projects to increase profitability. (Operations & Materials).- Responsible and accountable to maintain price book in Baan.- Monitors the actions generated by the opportunities or needs of the project to comply with the customer metrics and/or internal. Show less

  • Business Analyst

    Nov 2020 - Apr 2024

  • Business Assistant

    Jan 2017 - Nov 2020

  • Production Operator

    Jun 2014 - Jan 2017
• 

  Toyota do Brasil

  May 2024 - now

  Service Parts Product & Pricing - Aftersales

  - Estratégias para homologação de novos produtos e fornecedores DSH/VSD.- Acompanhamento do desempenho do fornecedor.- Reuniões estratégicas para alinhamentos de preços. - Alinhamento de campanhas e marketing a nível nacional.- Controle de todo comissionamento e report mensal para diretoria.- Suporte para toda rede e consultores quando há problema com fornecedores em campo.- Estratégia para aumento das comissões, double value chain.