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Ezequiel Buono

Ezequiel Buono

Work & Travel Program

Followers of Ezequiel Buono315 followers
location of Ezequiel BuonoBarcelona, Catalonia, Spain

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  • Timeline

  • About me

    Material Master Data Specialist at Ferrero

  • Education

    • University of Cambridge

      2001 - 2011
      English Language and Literature, General

    • Digital House

      2021 - 2022
      UX Design

    • Universidad Caece Mar del Plata

      2012 - 2017
      Bachelor Degree in Hotel Management Hospitality Administration/Management

  • Experience

    • Montage Deer Valley

      Dec 2014 - Mar 2017
      Work & Travel Program

      Dec 2014 - Mar 2015 (Spa Attendant)Dec 2015 - Mar 2016 (Spa Attendant)Dec 2016 - Mar 2017 (In Room Dining Coordinator)

    • Four Seasons Hotels and Resorts

      Nov 2017 - Apr 2021

      • Guest Service Agent

        Sept 2018 - Apr 2021

      • Room Service Server & Coordinator

        Nov 2017 - Sept 2018

    • Neurological Institute of Los Angeles

      Apr 2021 - Oct 2021
      Customer Service Representative

      Customer Service | Phone Etiquete | Problem Solving | Complaint Resolution | Issues Management | Call Center Management

    • CookUnity

      Oct 2021 - Jul 2022
      Customer Experience Specialist

      User Experience | Customer Journey | Processes | Monitoring | Stakeholders

    • Amenitiz

      Aug 2022 - Jan 2023
      Customer Success Specialist

      Customer Satisfaction | Issues Management | Customer Retention | Increase Revenue | Cross-selling

    • Ferrero

      Feb 2023 - now

      MDM | SAP ERP | Data Governance | Supply Chain Supply Chain | Master Data Management | 3PL | Compliance | Operations | Problem Solving

      • Material Master Data Specialist

        Jul 2024 - now

      • Customer Service Specialist

        Feb 2023 - Jun 2024

  • Licenses & Certifications

    • MichiganX SN401x: Successful Negotiation: Essential Strategies and Skills | edX

      University of Michigan
      May 2020
      View certificate certificate

    • MichiganX Storytelling101x: Storytelling for Social Change | edX

      University of Michigan
      Apr 2020
      View certificate certificate

    • UBCx BUS1x: Business Foundations | edX

      The University of British Columbia
      Jun 2020