Mohammad Salameh

Mohammad Salameh

Customer Service Advisor

Followers of Mohammad Salameh4000 followers
location of Mohammad SalamehAmman Qasabah District, Amman, Jordan

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  • Timeline

  • About me

    Acquiring Business Senior Account Manager At Capital Bank Of Jordan

  • Education

    • Middle East University - MEU

      2015 - 2019
      Bachelor's degree Finance, General (Good) 2.55
  • Experience

    • TAJ Cinema

      Feb 2017 - Oct 2019
      Customer Service Advisor

      Answering customer enquirers, Providing information aboutproducts and services, Responding to customer complaints,Feeding issues back to the wider business.

    • Arab Jordan Investment Bank - AJIB

      Dec 2017 - Mar 2018
      CRO - Customer Relationship Officer
    • Middle East Insurance Company

      Jul 2020 - Feb 2021
      Sales Officer

      - Research and source potential clients and build long-termrelationships with them.- Persuade prospective clients to engage in a phoneconversation and/or meeting to discuss insurance products.- Advise clients on the insurance policies that best suit theirneeds, Customize insurance programs to suit individualclients.- Deliver approved policies to new clients and explain benefitsand risks of the policy.- Re-assess the policy needs of existing clients after life-changingevents. Show less

    • CSC Jordan

      Feb 2021 - Oct 2024
      POS Technical Support Officer

      Resolve merchant and e-merchant issues, requests, inquiries, and complaints via phone call, site-visit, emails, and other communication channel in a timely and customer friendly manner to satisfy and retain them.- Install and setup POS, and delivery at merchant’s premise.- Provide merchant training of POS usage and card acceptance guideline.- Troubleshoot issues related to POS and card acceptance promptly via on site visit or offsite instructions to maintain smooth operations of the POS machine.- Maintain and deepen merchant relationships through various engagement activities as a tactic to retain and cross-sell them. Show less

    • Capital Bank of Jordan

      Oct 2024 - now
      Acquiring Business Senior Account Manager
  • Licenses & Certifications

    • Business Administration - Mini MBA Diploma

      Cambridge Training College Britain
      Jul 2022
    • Business Skills - Insurance Sector

      Business Development Center - BDC
      Mar 2020
    • Certified Finance Manager Training Course

      SARH-Training
      May 2022
    • Business Writing Workshop

      Nell Program Academy
      Dec 2022
    • Anti Money Laundering And Counter - Terrorism Financing

      Miami Business center
      Oct 2021