
BAYODE T.
Electrical engineer

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About me
ICT Support Officer at Federal Ministry of Education
Education

National open university of nigeria
2016 - 2017Master’s Degree Information Technology 4.26Activities and Societies: Tutorial team

Collins Computer Academy
2008 - 2008Diploma Diploma in Microsoft Application (Upper Credit)Activities and Societies: Practical competence in Microsoft application use. General basic Microsoft application usage i.e outlook,excel,power point,access and corel draw

University Of Abuja, Gwagwalada FCT
2003 - 2008Bachelor's Degree Physics 2.2Activities and Societies: None None

University Of Abuja, Gwagwalada FCT (Remedial studies)
2001 - 2002Remedial studies Science Credit in relevant science coursesActivities and Societies: None None

Government Science Secondary School Lokoja Kogi State (S.S.C.E)
1994 - 2000High School Science 5 o level credits in relevant science coursesActivities and Societies: Jet club School debate team, class representative
Experience

Ministry of works and housing lokoja kogi state
Apr 2006 - Jun 2006Electrical engineerSupervision of street lights installations.Writing of minutes and reports.Collation of tools on and before projects.Installation of sockets and electrical fittings.Closing out a project after completion.Replacing blown out fuses in the office.Supervision of generator repair.

Wema Bank Plc
Feb 2009 - Mar 2010Customer Service and Accounts and Admin officer•Fund transfer and delivery of clearing cheques.•ATM management.•Negotiating price,quality,delivery,approving invoices from bank vendors•Ensure all official cars undergo routine maintenance and in a state of readiness for official use including licenses, and the usage well accounted for.•Develop new customer relationships adhering with set guidelines of Relationship Manager Business Development. •Direct strategically customer supporting campaign management and marketing operations. •Report existing and future brands leveraging centralized relationship database. •Interact with customer brand teams and respective agencies to create business objectives. •Study and learn marketing strategies and execute streamlined marketing operations solutions throughout agencies along with operational vendors. •Perform with technical Lead to convey customer needs, establish priorities and manage internal database performance of delivery resources. •Maintain and manage regular contact with customers to ensure Client Due Diligence (CDD) along with Investment Profile is in progress and show any changes in background accordingly. •Head responsibility to exceed business objectives, customer service satisfaction and account profitability. •Attain or exceed objectives for current account revenue and up sell more opportunities to be created from new services and products. •Conduct additional transactions in current and new client segments. •Ensure to conform to entire Client Due Diligence (CDD) needs from SCSI & SCBI for prospective and existing clients. •Support team staff adequately to accomplish service needs of client. •Negotiate contracts with customers working professionally with sales management, company finance along with contract organization. •Develop and maintain relations with Epsilon team to search customer business needs. •Formulate solutions to respond to identified needs as well as sell-in recommendations for extra work. Show less

Mansard Insurance Plc
Jul 2010 - Jun 2017Risk Advisory Officer• Canvassing of risk management solution and services.• Rendering free financial health checks on prospects. • Liquidation of investments portfolio at maturity.• Maintain existing and establish new prospects through bank channels.• Weekly report compilations on achieved sales budget. • Monthly performance review presentation.• General administrative duties and logistics. • Uploading of prospects on Crm.• Processing of post dated cheques for additional premium payment.• Client relationship management.• Sales presentation to organizations.• Issuance of cover note and insurance certificate.• Writing of minutes during meetings and business calls Show less

Fidelity Bank Plc
Jan 2018 - Apr 2018Account Relationship ManagerEnsure adequate adherence to credit policies, processes and procedures.Book deals for new deposits within 24 hours.Follow up on processing of roll-over of investments and delivery of investment letters to customers within 24 hours of maturity.Responsible for opening new accounts and follow – up on outstanding documentation.Follow – up on customer’s requests such as pay-in cheques, collect cash, process drafts, process transactions, etc.Update new deposits and new accounts on the system daily.Make daily / Periodic reports to the branch Leader on marketing activities and prompt potential businesses in pipeline. Show less

Federal Ministry of Education
Apr 2018 - nowInformation Technology Support OfficerInstall hardware, operating systems and Applications.Set up new user’s account, profiles, peripheral and assigned to staff.Troubleshoot system and network issues, diagnosing and resolving Hardware and Software issues.Support roll out of new applications, Prioritize and manage several open cases at one time.Provide ICT support to Federal Ministry of Education Staff.Manage overall information technology infrastructure for the organization.Provide user training on common system applications and Ethics and proper use of official computer systems.Act as support to the Administrator and Ensure maintenance of organization official computer systemsGeneral computer support, software installations, license management and server managementeLearning Course review for UNICEF, Printers set-up, Audio and Video conferencing set-up during covid lockdown.Support for disaster recovery and periodic vulnerability assessment. and Mobile phone support Show less
Licenses & Certifications
- View certificate

Health, safety and environment certification HSE level 3
Institute of safety professional of nigeriaMay 2014 - View certificate

IBM New Collar: Customer Engagement Specialist
CourseraOct 2022 - View certificate

Customer Service Fundamentals
CourseraOct 2022
Languages
- enEnglish
- yoYoruba
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