
Ronan Burke
Site Engineer

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About me
Field Engineering Manager at Amazon Web Services (AWS)
Education

Coláiste Éanna, Ballyroan
1995 - 2001Leaving Cert
Dublin Institute of Technology
2001 - 2004Bachelor of Engineering degree Electronic/Electrical Engineering, Controls Systems, Computer Engineering 2nd Degree HonoursActivities and Societies: Kayak Club Captain Hockey Club Member of Engineers Ireland. I have been to a number of seminars, covering such topics as wireless communications, smart cabling and harnessing tidal power. I keep up to date with engineering issues through the monthly news letters and emails.; My degree entailed controls systems, electronic and electrical systems, complex maths, thermodynamics and physics. For my final year project I designed an operating system for controlling home automation devices based on a distributed COM server.… Show more Member of Engineers Ireland. I have been to a number of seminars, covering such topics as wireless communications, smart cabling and harnessing tidal power. I keep up to date with engineering issues through the monthly news letters and emails.; My degree entailed controls systems, electronic and electrical systems, complex maths, thermodynamics and physics. For my final year project I designed an operating system for controlling home automation devices based on a distributed COM server. This involved programming a COM server in C++, writing the client and building the graphical user interface. This received a first class honour. Show less

University of Ulster
2013 - 2014Bachelor's Degree Management Practice Commendation
Experience

G&T Crampton Ltd
Jan 2003 - Jan 2004Site EngineerAssistant site engineer on the construction and final phase fit-out of Bank of Scotland HQ on St. Stephen's Green, Dublin city centre.This involved the setting out of all steel-work and concrete form-work, laying foundations, bringing all floors to correct levels, aligning all steel support columns and stone facade. As well as in the final stages reporting snags and coordinating labourers and electrical subcontractors for any necessary modifications.From this experience I believe I have hands-on technical ability. Show less

EPA Ltd
Jan 2005 - Jan 2008Controls EngineerLead Engineer in charge of implementation of Trend BMS for such clients as Blackrock and Galway private clinics and Henkel Loctite. This involved control of HVAC systems and monitoring of utility usage.I have managed and trained numerous team members on engineering software and BMS and provided constant engineering assistance to both my peers and clients. This necessitated knowledge of IP addressing, DNS, DCHP servers and VLANs.Restored BMS network integrity for St James Public Hospital after system wide failure to allow theatres to reopen.Recovered critical ventilation and cooling system for Colt Telecom as part of an out of hours emergency call out. This required the reinstallation of essential software and testing the functionality of recovered system. I made preventative recommendations to the Chief Engineer which were implemented.I was subcontracted by Philips Lighting Ltd as a commissioning engineer. I commissioned automated lighting control systems and verified that electrical installations were sound and that programs were written correctly to maximise energy efficiency. I liaised directly with on-site electrical contractors and provided technical hands-on expertise.On a regular basis I carried out maintenance checks and verifications on clients' controls and systems. This was mainly in the fields of public and private hospitals, large manufacturing companies such as Bristol Myers Squibb, IT and Financial Services companies such as Data Electronics, Commerzbank and the hotel industry such as The Westin and The Merrion.I am capable of multi-tasking several clients' requirements. I have prepared management level reports outlining performance improvement observations for clients' controls, BMS and systems as well as calibration certificates in accordance with Good Automation and Manufacturing Practices (GAMP). Show less

Acuman Facilities Management
Apr 2009 - Nov 2009Technical Services EngineerResponsible for managing and negotiating all technical contracts including lighting controls generator and UPS, utilities, fire and security alarms, CCTV, HVAC and BMS systems for Xerox Ireland, ACC Bank (countrywide) and Accenture. Expert knowledge of all system controls on each site. I specify planned preventative maintenance (PPM) schedules in line with ISO standards using in-house PPM software similar to PMACI was responsible for assessing any problems or faults with mechanical and electrical systems and providing suitable and cost efficient solutions. I surveyed the commissioning of all mechanical and electrical systems and fit out of two new ACC branches. I produced a snag list for the client, advised on practical completion and sign off on final payment. I also proposed the replacement of the main boilers in ACC HQ with more energy efficient and scalable models. I was recently charged with redesigning the HVAC system for a comms room in Accenture and also replacing the existing HVAC for a comms room in Xerox due to the incoming R22 regulations.I present regular update briefings to sub contractors, facilities and operations managers. I manage purchase orders and payment of sub contractors. Show less

Aviva Stadium
Nov 2009 - Nov 2014IT ManagerI am ultimately responsible for all IT and Automated systems in the stadium. Systems include data LAN, firewalls, wireless network, CCTV cameras and back-end servers, access control, SCADA (Power control and Lighting control), turnstile entrance system, PAVA, AV, TV broadcast networks, big screens, BMS, IPTV, office corporate network and special works for concerts/ events.I came to Aviva Stadium 6 months before completion, and as such, gained knowledge of specific installation practices and commissioning details usually only understood by commissioning engineers.I worked closely with the electrical and mechanical subcontractors to fully understand all systems and provide client feedback where required to fulfill our needs.During the recent Europa League final I was tasked to create a dedicated fibre network infrastructure for Getty Images to handle high density FTP traffic. This involved coordination of fibre contractors, electricians and firewall configurations.I liaised with the Naval Academy in America regarding their needs for the Navy/ Notre Dame American football game. This entailed TV camera position modifications, big screen configuration, RF coordination, coaches' booth and announce booth builds, foreign media interaction and ticket manifest redesigns.I work closely with Sales and contracted AV companies to provide the necessary AV/ IT requirements for small to large (2 - 25,000 px) events.I recently migrated our voice service to a fully VOIP solution providing savings of approx €30,000 pa. I also developed a new BMS strategy to allow more control of our individual plant. This has resulted in significant savings in energy costs and maintenance (23% electrical, 12% gas - 30% total savings approx €500,000).With previous year's concerts I worked with the artist's sound engineers to allow a tie-in to the stadium PA for fil- sound to the high level seats. I was required to program the delay and gain levels for several dozen speaker clusters. Show less

Microsoft
Nov 2014 - Jul 2016Regional Critical Environment Instrumentation Program Manager, EMEA Management of all critical environment (building automation and electrical monitoring) hosting platforms within Europe, Middle East and Africa (EMEA). Subject matter expert for all BAS (Building Automation), BMS (Battery Monitoring), EPMS (Electrical Power Monitoring), BCMS (Branch Circuit Monitoring), integration and control room operations (AV) solutions. Responsible for timely delivery of EPMS, BAS, BMS and AV into EMEA in-construction projects and support during commissioning activities. Solutions-provider for a stable and resilient platform to maintain five-nine's uptime of visibility and control within the data center critical environment. Relationship management with global teams to produce global standards and maintain global visibility of all data centers within the portfolio. Designing and collaboration with global departments for new data center control systems and project implementations. EMEA region leader for presentation of Data Center Operations’ requirements at global level for new designs and construction programs. Development of monitoring solution and performance indicators to support proof of concept data aggregation program to enable predictive maintenance and automated control of data center critical environment. Review and enhancement of standard and emergency operating procedures and disaster recovery plan for Operations. Expert analysis of audit logs and trends to find root cause of any service interruptions that arise and producing mitigation plans. Implementation manager and Energy Management Representative for ISO:50001 program. Show less

MC Risk Consulting Ireland ltd
Feb 2016 - May 2021Director of Information Technology.webp)
Amazon Web Services (AWS)
May 2017 - nowTechnical manager leading a team of Field Engineers ensuring the continuous operation of AWS Data Centres.Responsible for the management of a team of 14+ Field Engineers (Electrical and Mechanical) covering the DUB region of AWS Data Centres. Responsible for building and leading the team of professionals that design, consult, and asses solutions related to performance, utilisation, expansion, retrofit, end-of-life, and issue resolution. Also tasked to provide cohesion between data centre design, construction, commissioning, and operations.This role involves: • Hiring employees that demonstrate Amazon's Leadership Principles • Managing team and individual performance, including promotions • Creating and improving metrics, driving efficiencies in repeatable work • Making trade-offs on competing business needs using high judgement • Influencing strategic direction of the Team. Influencing roadmaps of other teams that overlap in business or technical domains. • Identifying areas of growth for the team. Identifying resource requirements and gaps. Establishing a clear growth plan and development strategy for each team member. • Working directly with partner teams to implement new and improve existing processes and procedures, within their region and propagating globally where necessary. • Managing team members with varying technical experience • Identifying risks and complexity to unblock Engineers and partner teams. • Finding a path forward in difficult situations. Handling escalations. • Making trade-offs: short-term team needs and long-term business needs. Knowing how to scope a project. I am able to discern, which features are essential, can be triaged, or omitted. • Clear, concise, accurate communication (both verbal and written), and to what levels that communication routinely occurs. • Driving Engineering processes to improve operational excellence with customer interaction, development methodology, working with other teams. Show less Responsible for prioritization, scheduling and execution of network scaling projects across all global Amazon-owned and leased data centres and Points of Presence (PoPs) Manage project life cycle from Initiation through to Completion working closely with remote teams in multiple internal organistions - network operations, network engineering, internal project management teams and external vendors Reporting progress and risks to senior management and stakeholders both via reporting tools and in person/conferencing Managed portfolio of scaling projects to support major new product launch with direct customer impact. Oversaw several other TPMs to roll-up reporting into single dashboard for management and customers. Ensured lessons learned on one project were implemented in other projects within the portfolio Management of entire North American BackBone migration to new networking platform. Engaging multiple sites, teams and timezones to execute migration and scaling tasks. Development and management of project schedules, identification of risks and clear communication to project stakeholders Working with engineers to develop detailed and creative solutions to complex problems, while being cognizant of timelines and costs Regular travel to US (Seattle, New York, Boston etc.) to build and maintain relationships with wider team and collaborators Show less
Field Engineering Manager
Jun 2022 - nowManager, Technical Program Management
Sept 2021 - Jun 2022Senior Technical Program Manager
Jun 2021 - Jun 2022Technical Program Manager
May 2017 - Jun 2021
Licenses & Certifications

ISO 20121 Auditor
British Standards InstitutionJan 2013
ISO 50001 Internal Auditor
British Standards InstitutionJan 2013
ISO 50001:2011 - Energy Management System
Certification EuropeJan 2013
Problem Solving & Decision Making
Kepner-TregoeJan 2023
Honors & Awards
- Awarded to Ronan BurkeCertified Data Centre Operations Manager CAPITOLINE set. de 2013
- Awarded to Ronan BurkeISO 20121 Internal Auditor British Standards Institution ago. de 2013
- Awarded to Ronan BurkeISO 50001 Internal Auditor British Standards Institution ago. de 2013
Volunteer Experience
Fund Raiser
Issued by Laura Lynn - Children's Hospice on Jan 2007
Associated with Ronan Burke
Languages
- enEnglish
- irIrish - re-learning
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