
Sujata Gupta
Administrative Executive

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Skills
Relationship managementSalesBankingCrmMisTeam managementPerformance managementAbout me
Seeking a position to utilize my skills and abilities in the Industry that offers professional growth while being resourceful, innovative and flexible.
Education

Vidya Mandir School
1996 - 2009Science 78%
Panjab University
2009 - 2012Bachelor of Arts - BA Public Administration A GRADE
Symbiosis Institute of Business Management, Pune
2013 - 2015MBA Human Resources Management/Personnel Administration, General
Experience

A.C INDIA ( INTERNATIONAL ) PVT LTD
Oct 2009 - Feb 2012Administrative ExecutiveHandled Sales and promotion activities Interacting with customer for product functioning and improving quality of the same and maintain monthly stock and dispatch data Internal audit document preparation.

HDFC Bank
Oct 2012 - Jun 2015Team LeaderPublishing Disbursement dashboard on Weekly and Monthly basis. Coordinating with different stakeholders for full filling the Underwrite case /OPS team disbursement/ERGO team for renewals. Regular follow up with Dealer & Customer regarding facilities of loan query. Resolve Customer queries like Re-booking, Reschedule, Foreclosure, NOC etc

Kotak Mahindra Bank
Aug 2015 - Jan 2022ManagerProduct design and Management:- Designed product features for identification and enhancing market potentialWorking on both architectural and functional issues with cross-functional teams to achieve integration and clean business flows for different projects.Continually identifying and implementing product improvements by leveraging channel, customer and competitive insightsProgram Manager/Product Marketing:-* Creation and delivery of marketing and communication strategies for enhancing business volume.* Conceptualizing marketing enablers that affect channel & customer decision makingw.r.t product.Internal communication , Training and Channel Management.*Engaging channel for superior business delivery on existing products & fasteradoption of new products to meet business goals.*Plan and ensure ongoing co-ordination with local/regional Teams, for improved delivery of business results including handling of product queriesContest and Campaign*Driving End- end content and campaign management at Bank level.Data management and analysis*Analyzing and preparing business performance and channel productivity* Publication of channel productivity, potential market analysis dash board.*Analyzing and preparing business performance/ market trend/ competitive landscape reports.* MIS management and automation*Preparing of different analytical data sheet for different strategic initiatives. Show less

ICICI Bank
Feb 2022 - nowProduct Manager
Licenses & Certifications
- View certificate

Advance Product Management : Vision, Strategy & Metrics
UdemyJul 2021
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