Ram Dokka

Experience

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  ISRO - Indian Space Research Organization

  Jun 1990 - Jun 1992

  Scientist / Engineer

  • Played a pivotal role as lead contributor in the pre-launch development and testing operations of Remote Sensing and Communication Satellites at ISRO Satellite Center, showcasing expertise in software and hardware development.• Designed RF/Data communication equipment and developed application software for the Ground Checkout Division, ensuring quality assurance testing and providing technical support for Data Acquisition & Management systems.

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  University of Louisville

  Aug 1992 - Apr 1994

  Graduate Teaching/Research Assistant, Database Systems Administrator, Programming Faculty

  • Collaborated on several research and industrial projects spanning Image Processing, Digital Signal Processing, and Database Programming, contributing to advancements in technology and data quality enhancement. • Applied expertise in Software Engineering, Distributed Networking, and Game Design to drive innovation and problem-solving across diverse projects. Additionally, imparted knowledge through teaching software programming courses at the school of continuing education, and instructed Bachelor's and Master's level courses in Engineering Mathematics and Computer Science, shaping the next generation of tech professionals. Show less

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  TSW International

  Aug 1994 - Jan 1997

  Senior Technical Lead and Database Systems Administrator

  • Led critical product development, implementation, and operational enhancement initiatives as a Senior Technical Lead, driving performance tuning, application customizations, and data conversions. Provided decisive project leadership and support for go-lives, upgrades, and enhancements, ensuring flawless execution and optimized performance.• Excelled in the role of Senior DB/Systems Administrator, overseeing Enterprise Asset Management suite administration and delivering top-notch technical consulting to a global client base. Recognized with numerous accolades, including the prestigious Most Valuable Person / Contributor (MVP) award, for outstanding contributions and leadership. Show less

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  Suntory Water Group

  Jan 1997 - Dec 2000

  Database Systems Manager and Database Strategist/Administrator

  • Led as Data Systems Architect and Delivery Lead for various medium-large database systems and web/application servers, including the implementation of an Oracle ERP system in a web-based J2EE architecture.• Spearheaded the architecture and design of an Enterprise Data Warehouse, along with the implementation of several Data Marts, focusing on performance, growth, and distribution of OLTP & OLAP data, while also developing Disaster Recovery, Backup, High-Availability, and Performance Tuning strategies. Show less

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  I2 Technologies Inc.

  Dec 2000 - Sept 2002

  Technical Project Manager and Solution Architect - Supplier Relationship B2B & B2C content delivery

  • Spearheaded Solution Design, Implementation, and Support for digital marketplaces, optimizing supplier relationships and supply chain processes for i2’s global customer base. Led B2B Application Implementation & Integration projects across diverse industries, ensuring successful deployment from concept to GO_LIVE.• Collaborated with strategic business partners such as Accenture, IBM Global Consulting, and Ariba on joint deliverables and team assignments, while providing quality guidelines and auditing multiple i2 implementations, including projects for COMPAQ, Carnival Cruise Lines, and IBM-Indus partnership. Show less

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  Tata America International Inc.

  Sept 2002 - May 2005

  IT Product, Program, and Solution Delivery Manager - Supply Chain and Supplier Relationship

  • At Applied Materials (AMAT), orchestrated the architecture and implementation of Supply Chain Collaboration and Supplier Relationship Management products, leading global teams to deliver high-quality projects on time. Established an efficient 7x24 support model and drove process improvements across various teams.• Spearheaded the design and implementation of i2 SRM for Global Healthcare Exchange (GHX), focusing on content management and supplier-customer business exchange, demonstrating adept leadership in project management and delivery across multiple business releases.• Provided functional and technical leadership for various business development and corporate consulting initiatives at organizations like McGraw-Hill and Honda America Motor Corp, showcasing expertise in driving successful projects and proposals. Show less

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  Austin Energy

  May 2005 - Feb 2016

  • Advised C-level executives on Corporate Data Warehouse & Business Intelligence (DW&BI) strategies, leading from vision to value delivery, resulting in improved customer satisfaction and operational efficiencies.• Established COA's inaugural Business Intelligence practice, delivering executive dashboards and portals with actionable insights, enhancing corporate risk management and compliance.• Founded and chaired COA AE Enterprise Data Governance Council, fostering a data-driven culture and overseeing the implementation of end-to-end data lifecycle management, including multi-year investments in metadata and advanced analytics. Show less • Developed and managed IT PMO and Business Technology Portfolios, consistently delivering high impact and value through effective partnerships and strategic alignment initiatives, resulting in millions of dollars in savings for the City of Austin.• Successfully led major business critical programs such as utility rate changes and Customer Care & Billing system implementation, recovering and delivering high visibility projects on schedule and within budget, while fostering collaborative partnerships between business and IT.• Led diverse teams of project managers, solution architects, and technical specialists, driving successful delivery of products, projects, and process improvements with a focus on quality and sustained business value. Show less

  • DW&BI, Data Governance, and Data Analytics Leader

    May 2005 - Feb 2016

  • Sr. IT Program and Portfolio Manager, Agile and PMO Best Practices

    May 2005 - Feb 2016
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  Villanova University

  Sept 2011 - Nov 2019

  Adjunct Faculty & Best Practices Contributor

  • Developed and taught professional certificate courses on "Essentials of Business Intelligence," "Mastering Data Management & Technology," and "Advanced Data Architecture & Intelligence," guiding over 1000 students to obtain master's certificates and CPBI credentials from Villanova University.• Provided instruction and mentorship to BI management professionals and leaders, including IT executives, program managers, and project managers.• Currently enhancing professional course offerings to include cutting-edge research in Open AI, Machine Learning, and advanced Webservices development, while presenting best practices in Master Data Management and Data Governance at notable conferences like InnoTech® and IBM Customer Advisory Board. Show less

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  City of Austin

  Feb 2016 - Mar 2024

  • Successfully led the delivery of major Enterprise IT programs and projects for the City of Austin, managing multi-million dollar initiatives spanning complex cloud and on-premises solutions across multiple departments.• Established and chaired the Case Management Governing Board, driving continuous improvement, project prioritization, and vendor management best practices to maximize value delivery.• Presented PM best practices at professional forums including Agile Austin Meetups and PMI global conferences, while also contributing leadership insights as a Board Director for PMI Educational Foundation and graduate of prestigious executive programs. Show less

  • Sr. IT Program, Project & Portfolio Manager and Agile Transformation Coach

    Feb 2016 - Mar 2024

  • PMO Best Practices and Enterprise Agile Transformation Leader

    Feb 2016 - Mar 2024
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  Confidential

  Jan 2024 - May 2024

  AI & ML Portfolio Leadership Consulting, Agile Product Development, and PMO Best Practices Advisory

  • Specializing in providing Director / CXO level strategic advice, implementation best practices, and process guidance for enterprise transformation initiatives involving AI & ML portfolios, product strategy, governance, ethics, and compliance.• Offering expertise in leadership best practices focused on Agile portfolio & program management, project & product management, and data analytics & infrastructure engineering. • Providing comprehensive consulting and mentoring services in Artificial Intelligence, Machine Learning, Neural Networks, Natural Language Processing, Generative AI, Computer Vision, MLOps, and Building Data Science & AI/ML teams. Show less