Experience

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  Elettrotel di colombo simone

  Aug 1995 - Sept 1998

  Tecnico

  Durante questo periodo ho collaborato con l'azienda STIM Sistemi di telematica, come tecnico.

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  Grapes telecomunications

  Sept 1998 - Jul 2000

  Tecnical manager

  Supervisor of Field engineer

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  Orange business services

  Aug 2000 - Jun 2013

  Operation manager

  I'm responsible for managing the technical staff and all technical aspects during installation and maintenance in Italy and foreign.The departments which manages are:• IT Department• Networking Department• Etradeal (TDM and VoIP Telecommunications System)• OT (Open Trade full SIP)• Nice (Voice recording and Storage Center)I follow the following Countries:On Site and Remote(Italy, Greece, Turkey, Malta, UAE "Dubai Baharain)Remote:(Lebanon, Israel) Show less

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  Etrali trading solutions

  Jun 2013 - now

  Operation manager

  I take care of the technical management engineers:• Activity Allocation• Management vacation plan• TrainingI take care to verify that contractual SLA are respected.Critical case management and interface with the customer.I'm responsible for managing the technical staff and all technical aspects during installation and maintenance in Italy and foreign.The departments which manages are:• IT and Network Departments• Etradeal (TDM and VoIP Telecommunications System)• Open Trade (Full SIP Telecomunications System)• Voice recording: Nice (NIM, NTR) Verint I follow the following Countries:• Italy• Greece • Turkey• UAE "Dubai Baharain• Lebanon • Israel Show less

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  Ipc systems, inc.

  Jun 2016 - now

  Italy Operations Branch Manager, with more than a decade of experience in team management and collaboration with international team (Spain, France, Switzerland).Collaboration with international partner and distributors.Good ability to install and maintain ICT systems, problem solving and crisis managers.Works transfer in EMEA

  • Italy Operation Branch Manager & EMEA Operation Channel Manager

    Oct 2023 - now

  • Operation Manager

    Jun 2016 - now
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  Ipc systems, inc.

  -

  Operation manager