Kumar Biju

Experience

• 

  EPS Infotech

  Jan 2016 - Jul 2023

  Application Support Specialist

  Installation & Troubleshooting of EPOS Application• Conducting full application deployments on servers, with emphasis on testing and troubleshooting.• Collaborating with developers for application testing, refinement, and deployment.• Performing patch updates on server operating systems.• Conducting application testing, troubleshooting, and software updates.• Collaborating with technical teams to update server firmware.• Monitoring system logs on servers.• Checking server line patch cords and network switches.• Troubleshooting application issues.• Working & collaborating with developers to identify and remove bugs.• Installation of software’s as needed.• Facilitating client meetings and providing on-site training for effective communication. Show less

• 

  Directorate of Civil Supply and Consumer Affairs

  Aug 2023 - now

  Application Support Engineer

  • Performing patch updates on server operating systems.• Conducting application testing, troubleshooting, and software updates.• Collaborating with technical teams to update server firmware.• Monitoring system logs on servers.• Checking server line patch cords and network switches.• Troubleshooting application issues.• Working & collaborating with developers to identify and remove bugs.• Installation of software's as needed.• Providing application usage training to the Supply Chain Management department.• Delivering training on E-ration card management.• Conducting training sessions for the Weight & Measurement department.• Conducting full application deployments on servers, with emphasis on testing and troubleshooting.• Collaborating with developers for application testing, refinement, and deployment.• Facilitating client meetings and providing on-site training for effective communication Show less