Experience

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  Ela beach hotel

  Oct 1997 - Aug 2001

  Food & beverage co-ordinator

  A school holiday part-time job for fun and to keep me busy ended up being a permanent job after Uni.Experiences learnt here became stepping stones and great mentors good friends.* Managing Food and Beverage Catering* Creating Client Data base and maintaining

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  Bank of south pacific

  Sept 2001 - Aug 2004

  Administration officer/ commercial lending officer

  Extraction and analysis of client Financial Statement. Preparation of Loan application for new Businesses, Annual ReviewsBalancing general Ledger of account registerArranging International & Domestic Travel and Accommodation requirements for senior Executives.

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  Purewater

  Mar 2011 - now

  As the QA and Customer Service Manager, it is my responsibility to managing the company’s HACCP food-safety systems, and managing the preparation and review of the company’s sales reports, maintaining the company’s personnel files and training records. Instrumental in developing the company's first HACCP plan and inventory control improvement saving company from excessive spending including developing sanitation chemical & implementing a color-coding system.Provide ongoing guidance, execution and vision to support comprehensive quality and food safety program.*Provide for the introduction and daily application of the food safety and quality policies in the plant to satisfy the rules that apply with respect to the regulatory body, HACCP framework and customers.* Oversee production start/stops as well as inventory holds and clearances when quality or food safety related issues Ensure review of standard operating procedures in food safety, food defense and quality assurance manuals.*Review food safety documentation necessary for regulatory submissions and inspections.*Supervise, host or conduct internal and external audits. Follow up with action plans.* Document, investigate and respond to customer complaints in conjunction with food safety-Implement scheduled inspections-Identify opportunities to minimize financial risk associated with spoilage/ expiration of finished goods-Conduct analysis of incident data, identify deficiencies, developed strategies to address the root cause of issue and developed preventative measures.-demonstrate up to date expertise in food safety recall and logistics of food safety and applied this to the development, execution and improvement. Show less

  • QA & Marketing Manager

    Mar 2019 - now

  • Quality Assurance & Customer Service Manager

    Mar 2011 - now