Experience

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  Leggs hanes bali playtex

  Jan 2001 - Jan 2003

  Customer assistant/sales associate

  Engaged customers within the store and assisted in selection making, informed customers, and increased sales by 20% during key sales periods. Assisted in problem resolution to improve morale or performance within the store improving productivity and lessening worker fatigue in more than half the months during employment. Responsible for pricing merchandise and stocking store on a daily basis. Demonstrated flexibility and transferability by developing a deep knowledge of products in all store areas and catalog to promote teamwork and effectivity among the crew. Show less

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  Team toyota mall of georgia

  Jan 2003 - Jan 2004

  Service cashier/administrator

  Inspected and audited service repair order and/or parts invoice ensuring accuracy by reconciling and transferring the appropriate information between hard copies and software. Specialized and excelled in data input speed with a 93% accuracy.Effectively generated mathematical calculations by hand or with the use of a calculator to generate accurate billing and insurance claim reports which resulted in faster more effective processing than my peers. Maintained digital data file on customers and their cares to improve customer relations and crew productivity which generated an increase of revenue by 63%.Ensured that customer complaints are handled promptly, with genuine concern and according to dealership guidelines improving customer surveyed approval ratings by 25%. Show less

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  Wiener and nathan llp

  Jan 2004 - Jan 2006

  Legal administrative assistant

  Compiled facts, supporting documents, recordings, emails and other documents pertaining to cases daily for the lawyers to be successful in court. Gathered and arranged legal documents for attorney review and case preparation.Organized and maintained over 5,000 documents, recordings, emails, and photographs per month documents in both paper filing and digital filing systems.Answered phones, arranged consultations and return appointments, prepared legal documents, and correspondence within the standard of the law of the state of Georgia.Proficiently utilized copier, fax, scanner, printer, mail sorter and postage meter and many other office equipment to complete daily tasks.Generated, printed and mailed bills for clients of the law firm in a time appropriate manner improving revenue collecting by more than half.Processed payments made by cash, check or credit cards that were received my mail, in person or phone. Show less

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  New horizons cleaning services llc

  Jan 2004 - Jan 2006

  Facilities maintenance technician/ renovations specialist

  Completed safe maintenance and installation activities to include installing ceiling fans, light fixtures, garage door openers, plugs and switches, minor electrical issues, minor plumbing, installing door locks, patched walls, replaced tile, replaced blinds, painting, pressure washing, and replaced mailboxes as needed.Managed scheduling and planning for business’ crews while effectively managing my own repair team of 6-10 workers which increased monthly revenue for the company by over 20%.Coordinated and advertised services online and in newspapers to generate leads, which lead to 3-5 new work contracts for our company owner monthly. Show less

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  United states marine corps

  Jan 2009 - Apr 2013

  Regularly performed scheduled and unscheduled maintenance mechanical assignments on aircraft and supporting equipment on a daily, monthly, quarterly, and yearly basis. Inspected lubrication for mechanical equipment, recorded data for running equipment, took lab samples as required, drained and changed oil and filters on all equipment oil reservoirs. Performed installs, maintained and inspected existing aircraft structures and components and on all types of aircraft flight systems for over 20 AV-8B V/STOL strike aircraft. Operated and was certified on various mobile support equipment as necessary to complete maintenance assigned duties. Assisted Maintenance Officer daily with the development of job standards and preventative maintenance scheduling and planning. Show less Properly assessed inbound/outbound personnel by auditing service records, verifying information, and personnel management reports. Managed and reviewed all incoming and outgoing correspondence and reports ensuring the proper format and correct grammatical content determining proper action and maintained control records correspondence and action documents and followed up on work-in-process to ensure timely response or action. Responsible for reviewing and publishing the commands’ morning report accurately and in a timely manner for more than 2250 personnel. Provided administrative support to over 200 deployed Marines and civilians. Prepared routine daily and monthly reports and naval correspondence to assist supervisor and staff. Supervised and trained administrative clerks and ensured all administrative duties were done correctly and in a timely manner. Responsible for answering telephones, taking messages, transferring calls to the appropriate staff members. Successfully completed over 100 various personnel and pay-related forms monthly. Recognized as a solid and credible administrator that can perform personnel, general and manpower management administration at multiple operational levels while operating outside of primary MOS (Military Occupation Specialty). Show less Completed Postal Clerk Training certification and Yellow Belt Training courses.Successfully performed all duties necessary for the efficient operation of a Marine Corps Post Office unit mail clerk which included; accepting, sorting, manifesting and dispatching all types of mail to include official and registered mail for over 260 personnel. Rewrapped damaged parcels, marked damaged incoming letters and parcels. Recognized twice for maintaining proficient mail room in two separate organization levels. Maintained well organized and clean work area and counseled other unit’s mail clerk on proper operation and organization of unit mail rooms. Completed mail takes while utilizing multiple computers, multi-line phones, scanners, printers, copiers, typewriters, fax, mail merger, and operating and utilizing sources to include Microsoft Word, Excel, PowerPoint, email, and internet effectively Show less Completed the military Material Control Training Program certification. Compiled and organized all parts from squadron personal stock of parts and created one single on hand supply for all personnel.Co-developed self-ordering inventory database system for on-hand consumable material supplies that is now utilized by all naval aviation squadrons. Controlled supplies and stock by timely planning the correct quantity of parts, while optimizing the stock on hand. Performed basic data processing and parameter administration in the material planning system. Supported on-going series production, parts run-in and run-out, and processing of technical changes within a scope and minimizing of costs. Coordinated contact and facilitated improved interoperability between internal personnel, external suppliers and carriers, logistics association, and institutions. Utilized Microsoft Word, Excel, PowerPoint, Outlook, OOMA, ASM, accounting software, and inventory software daily. Show less Completed HAZMAT control and management course. Oversaw hazardous and non-hazardous waste pick-up and drop-off to ensure compliance with government regulations.Maintained digital and paper records hazardous and non-hazardous materials usage, waste shipments received or transported to waste site, and new incoming hazardous and non-hazardous materials in full compliance with environmental regulations.Compiled a list weekly of hazardous and non-hazardous materials based on the needs of the aviation service department. Directed or coordinate activities to obtain use of equipment, facilities, or human resources.Directed activities related to dispatching, routing, or tracking transportation vehicles used to transport hazardous and non-hazardous materials.Serve as contact persons for all shops within the unit and acted as a representative on behalf of the unit for base Hazmat collection and waste site.Provided training to unit members on topics such as safety, solid waste processing, or general hazardous and non-hazardous material handling operations.Ensured Hazardous Wastes Are Labeled as per EPA guidelinesMaintained current Health & Safety training and environmental regulatory training.Ensured containers are compatible with hazardous waste, incompatible wastes are segregated, each container is properly labeled, and storage time limits are not exceeded.Recorded usage data, such as weight, space availability, damages, or discrepancies for reporting, accounting, reordering and recordkeeping purposes.Monitored operations to ensure that staff members comply with administrative policies and procedures, safety rules, environmental policies, and government regulations.Conferred with unit members, supervisors, contractors, or other personnel to exchange information or to resolve problems. Show less Managed centralized source of information for the use of all personnel in the performance of their work. Maintained paper and digital publications providing information to facilitate personnel training and individual improvement. Managed all technical data affecting supported aircraft, equipment, and systems consistent with the operational maintenance level. Retained master copies within the library and updated them daily. Implemented updates, changes, and any other authorized modifications of technical data in order to support naval aviation. Assisted in the implementation of the use of tough book laptops for maintenance personnel resulting in squadron paper use reduction by 36%.Recognized by Quality Assurance for exceptional management of the program. Instructed workplace divisions on proper use, control, management, distribution procedures weekly.Ensured the most current version of publications were readily accessible to all work centers and departments that are affected by NAMP (Naval Aviation Maintenance Program) policy and procedures. Show less

  • Aviation Mechanic and Service Technician

    Jan 2007 - Apr 2013

  • Administrative Specialist

    Jan 2009 - Jan 2013

  • Postal Clerk

    Jan 2009 - Jan 2013

  • Material Control Specialist

    Jan 2009 - Jan 2013

  • Hazardous Material and Waste Handling Specialist

    Jan 2009 - Jan 2013

  • Central Technical Publications Librarian

    Jan 2009 - Jan 2011
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  Guardian fueling technologies

  May 2017 - Feb 2018

  Corporate billing specialist

  Submitting over 60 invoices to customers daily and processing over 50 billing invoices each day meeting daily and monthly deadlines and quota goals set by corporate and branch billing management with a quota success rate of 100% for every month employed.Transcribed information from work order to billing software to generate transparency and highest level of customer care and satisfaction.Demonstrates proficiency in scanning and filing invoices digitally in a neat, organized manner, and provided training to other employees on tasks to improve team productivity and generated billing output by 30%.Displays and ability to successfully maneuver throughout Great Plains program modules to acquire needed information to perform duties as necessary.Created a standard operating procedures manual for the billing specialist position and the billing specialist team lead position which is still in use today. Show less