Experience

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  Pangalidis bros sa

  Jun 1993 - Aug 1998

  International Relations Manager. Communication with foreigh suppliers and local markets, developed, updated and supported promotional activities. Events management. Developed intra-company and sales network events, to reinforce sales network and sales force relations. Organized participation in field exhibitions and visits to national and international exhibitions to evaluate new opportunities and contact foreign suppliers. Promotional Strategy. Developed the company's corporate image and implemented the agreed promotional strategy. Show less

  • Events & Marketing manager

    May 1997 - Aug 1998

  • Sales Force Manager

    May 1995 - Apr 1997

  • Operations Supervisor

    Jun 1993 - Apr 1995
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  Protech information systems sa

  Oct 1999 - Dec 2018

  Development strategy. Implemented product development, market development or diversification strategies according to market opportunities. Identified market potential, analyzed and decided on features and content of s/w solutions or technical specs, supervised cooperation with contractors, monitored testing process, ensured improvements were implemented according to expectations and aligned a go-to-market approach suitable for each strategy. Adapted marketing strategy to local market needs.Marketing manager. Planned and executed image-building, product awareness, demand generation programs and company’s positioning across the industry. Monitored all procedures and practices of Advertising agencies and Press to ensure that promotional programs were followed in terms of time and content.Events & Trade Fairs manager. Organized events and Trade Fairs participation. Delivered each project from initial brainstorming to breaking down activities, analyzed resources, estimated costs and time needed, arranged logistics, coordinated with external and internal partners, to ensure results. International Partner Relations & Sales Network Communication. Maintained valued, trusting and supporting relationships and cooperation with foreign partners, facilitated the transition of sales, client service and maintenance to Protech SA. Financial Metrics. Monitored and controlled Financial Metrics (accounts, invoicing, purchasing, costs, company’s financial stability & cash flow) to have an understanding of the company’s status and future potential. Analyzed financial reports. Coordinated bank related activities. Show less Internal training programs. Implemented training programs as required to ensure employee advancement and synchronization with market standards and requirements, in collaboration with manufacturers and suppliers. External – end user training. Developed, organized, monitored and finalized training material and content of operating manuals for all new or enhanced products, software solutions and applications. Cooperated with departments and suppliers during process to ensure accuracy of information and clarity of content.Technical support and call center documentation was also developed to further reinforce training programs. Show less

  • Shareholder

    Oct 1999 - Dec 2018

  • Business Development and Project Manager

    Oct 1999 - Apr 2012

  • Training & Development Projects

    Oct 1999 - Apr 2012
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  Dataprocess europe spa

  Oct 2008 - Jul 2012

  Independent business consultant

  Consultant, unofficial auditor of past (commercial and accounting) transactions of Greek subsidiary, upon request. Checking and evaluating business data and delivering detailed reports.

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  Aging independently (start-up)

  May 2011 - Jul 2012

  Indpendent business consultant

  Business Development Consultant and advisor, in establishing/creating a social network service and a support agency for the elderly.

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  Msi /fitness health club

  May 2012 - Oct 2014

  General manager

  Customer Base Development. Implemented customer base expansion strategies. Designed and implemented promotional activities for «image-building», product and company recognition and positioning. Personnel – HR Manager Supervised and managed human resources in relation to needs, general scheduling and resource allocation per project. Cooperated with professional trainers, administrative personnel and other associates to achieve set objectives. Customer Relations Manager. Managed customer relations and communications, corporate accounts, handled special requests/complaints. Coordinated optimal matching of customers to trainers or tutors, to have a successful cooperation. Monitored and supervised all customer’s training and fitness programs to ensure objectives are met. Show less

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  Msi / property management

  May 2012 - Oct 2014

  Facilities and venue manager

  Optimal management of office space and venues, optimal allocation and usage according to different functions (Photography studio, Workshops, Gym, Talent Agency, Commercial office space, Rentals etc.)Customer Base Development. Designed and implemented promotional activities for product and company recognition. Customer Relations Manager. Managed customer relations and communications, corporate accounts, handling special requests/complaints.

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  Toronto model photography

  May 2012 - Oct 2014

  Studio manager

  Customer Base Development. Implemented customer base expansion strategies. Designed and implemented promotional activities for «image-building», product and company recognition and positioning in the local Entertainment Services industry map. Personnel – HR Manager. Supervised and managed human resources in relation to needs, general scheduling and resource allocation per project. Cooperated with professional photographers, interns, administrative personnel and other associates to achieve set objectives. Customer Relations Manager. Managed customer relations and communications, corporate accounts, handled special requests/complaints. Coordinated optimal matching of customers to photographers to have a successful cooperation. Show less

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  Albatross global solutions

  Sept 2014 - Jan 2019

  Store performance/customer service evaluator-part time

  Part time and on-demand Store Performance and Customer Service Evaluator. Conducting visits to luxury retail stores in Europe and North America, to evaluate sales force performance and customer service practices.

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  Msi/ property management in greece

  Nov 2014 - Sept 2018

  Investment opportunities agent-part time

  Local representative of MSI Canada, in Greece. Acquisitions, renovations, furnishing, rentals and management of land and housing.Identifying investment opportunities, managing short and long term rentals of property, acting on behalf of foreign owners.

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  The great photobooth

  Nov 2014 - Aug 2018

  Customer service repr., event coordinator-part time

  Social Events coverage. Photographic Services, On-site Manager of Photobooth operators team.Part time and on weekends.

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  Consolidated contractors international company

  Jul 2017 - Feb 2018

  Personal assistant / senior secretary

  Senior Secretary HR Department - Recruitment (October 2017 - February 2018)Personal Assistant to a Board of Directors Member (July 2017 - September 2017) - Summer leave substitute PA.

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  Pangalidis bros sa

  Mar 2020 - May 2022

  Operations manager

  In charge of daily operations / schedules/ invoicing/ bank transactions. Supporting sales force operations. Customer service / client communication, ensuring quality of delivered service.