Ellen Graves

Experience

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  Gardiner Richardson

  Jul 2014 - Jul 2014

  Intern

  During my work experience at this PR agency, I carried out research for one of their clients, developed a social media campaign, assisted at a photoshoot, and wrote some press communications for a client.

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  Magic Box

  Oct 2015 - Apr 2017

  Commercial Assistant

  My role as a shop assistant at a popular newcastle-based fancy dress shop involved assisting customers and communicating with clients, managing the till, taking delivery orders, knowledge and organization and taking of stock, maintenance of the website.

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  LA CHICOREE

  Apr 2016 - Apr 2016

  Wait staff

  A week of work experience in a restaurant in France where I developed my French language skills and customer service skills.

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  Marco Polo

  Aug 2017 - Apr 2019

  Waitress
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  Newcastle High School for Girls

  Jul 2018 - Sept 2018

  Holiday club assistant

  Looking after young children, management and supervision of activities for the children, safeguarding training

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  Otira

  Sept 2018 - Oct 2021

  Wait staff

  ● Worked part-time as a waitress for a restaurant while studying for undergraduate degree● Engaged with a wide range of customers, delivering impeccable customer service, and developing interpersonal and communication skills● Worked in a fast pace and busy environment, effectively prioritising tasks, efficiently communicating with colleagues, and working well as a team ● Simultaneously managed studies and job, developing time management and organisational skills

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  University of Bristol

  Sept 2021 - Nov 2022

  - Collaborated with various stakeholders at the university to find innovative solutions for Teaching and Learning, improving students’ experiences and empowering them to have a voice in their education- Independently focused on blended learning and online community to integrate it into students' learning experiences, investigating implications for accessibility, equality, and wellbeing- Organised and hosted an online conference on Accessibility and Blended Learning and developed and led a workshop on inclusive digital assessment- Conducted research, wrote blog posts for the BILT website, recorded a podcast series, and supported numerous events related to Teaching and Learning- Led Hackathons, research projects which resulted in presentation of recommendations for solutions to problems such as "creating transformative learning experiences" to key stakeholders, including Vice Chancellors, and researched policy and practices at the university and nationally to find new solutions Show less

  • Student

    Sept 2017 - Nov 2022

  • Student Fellow at Bristol Institute For Learning and Teaching

    Oct 2021 - Jul 2022

  • Campus Tour Guide

    Sept 2021 - Jan 2022
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  British Council

  Oct 2022 - Apr 2023

  English Language Assistant

  - Collaborated with teachers in class or independently instructed small groups of students aged 14-21- Delivered both professional and academic English education to students- Developed and executed lesson plans integrating English language instruction with diverse subjects such as IT, Accounting, and English Literature- Demonstrated adaptability and flexibility to work effectively in new environments and adjust to changing plans in the classroom, developing problem-solving skills and resilience Show less

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  GuildHE

  Sept 2023 - now

  Policy Officer

  GuildHE champions distinction and diversity in UK Higher Education, represents 60 member institutions, and is the voice of small and specialist HE providers. We lobby for policies that are in the best interest of our members, the sector and students, provide policy advice and good practice guidance, and engage with members and stakeholders through networks and other events. . My policy areas include student experience, student support (mental health, harassment, disability), EDI, postgraduate research students and research policy including open access- I write briefings, provide updates and respond to consultations on policy issues. I engage with members and stakeholders to understand current issues, represent and lobby for our members interests in meetings with stakeholders, deliver events and engagement activity, and think through solutions to current policy challenges in HE- I lead on our organisation's equality, diversity and inclusion programme which encourages members and the sector to approach key issues, challenges, and policy from an EDI perspective. The programme includes briefings, newsletter, lunchtime learning talks, blogposts and EDI network for EDI professionals at our member institutions. - I support the GuildHE Research consortium, which has 31 member institutions. I support delivery of events and engagement as well as policy advice and lobbying on areas such as Postgraduate Research Students and Open Access.- I organise the GuildHE Research Doctoral School and PGR engagement, including GuildHE Research's flagship event, the GuildHE Research Doctoral Festival, a two day residential event which aims to foster connections between and celebrate our community of PGRs, broaden participants' horizons beyond their research, and provide them with the opportunity to learn from speakers and workshops that may otherwise not be available to them- I am the secretariat for the GuildHE Librarians network which meets 3-4 times a year. Show less