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Abigail Gould

Abigail Gould

Athletic Training Intern

Followers of Abigail Gould34 followers
location of Abigail GouldUnited States

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  • Timeline

  • About me

    Sport Psychology Student at Arizona State University

  • Education

    • Arizona State University

      2021 - 2025
      Bachelor of Applied Science - BASc Sport and Performance Psychology

    • Estrella Mountain Community College

      2019 - 2021
      Associate of Arts - AA

  • Experience

    • Glendale Community College

      Jan 2020 - Jan 2020
      Athletic Training Intern

    • Arizona State University

      Jan 2022 - Jan 2022
      Athletic Training Intern

    • TaskUs

      Jan 2022 - Jan 2023
      Fleet Response Specialist

    • TaskUs

      Nov 2023 - now

      Review event response interactions and assess accuracy and adherence to standard operating procedures. Flag interactions for manager review as needed, identify trends in low scoring data, and provide feedback regarding policies and areas of improvement. Monitor and report metrics, and perform Root Cause Analysis and Retrospectives.

      • Event Response Quality Analyst

        Feb 2025 - now

      • Event Response Manager

        Nov 2023 - Feb 2025

  • Licenses & Certifications

    • ASU & Mayo Clinic Health and Wellbeing Certificate

      Arizona State University
      Nov 2024