Adithya Dhanasekar

Experience

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  NEITHAL SHIPPING LINES PRIVATE LIMITED

  Feb 2019 - Apr 2019

  Customer service and Management Intern

  ✅ Responded to customer requests for products, services, and company information.✅ Cultivated customer loyalty, promoted repeat customers, and improved sales.✅Managing marketing functions like product planning consulting and business development as well as handling the pre-analysis data and post-analysis of product. ✅ Supervising the performance of dealers/distributors with a key emphasis on achieving revenue targets. ✅Aimed at collecting Statistical data for Shipping Lines companies in Chennai. Show less

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  DHL Global Forwarding

  Nov 2019 - Nov 2021

  ✅ Involved in Support and Monitoring activities in GS Connect and CPG.✅ Supporting the process chains on daily, weekly, monthly and yearly basis.✅ Handling issues, analyzing and solving in quick time with effective resolution✅ Validating Invoice data and correct the invalid data before it gets loaded into GS connect✅ Make sure the data loaded to GS connect are available for reporting✅ Killing and repeating the long running steps to reduce the delay in the process✅ Solving deadlock issues. If it is occurring repeatedly, provide resolution by adding decision step to check the completion of the dependent step, which avoids the deadlock Show less Key projects handling ✅ Works with functional leaders and L&D team to create training plans, develop training modules, coordinate and administer training for team members✅I-share - I’m responsible for creating a learning path that includes product training, GSC certified training, soft skill training for on-boarding employees✅ BUSSU – language learning application for which I have assigned as an admin for all the centers.✅Global project – Directory of facilitator consolidated the details of all the trainers from all the centers GSC MAA Reports – Handling the following reports Global pack report PMS training report Feedback & attendant report Master file report Show less

  • CDZ Operations

    Dec 2020 - Nov 2021

  • Learning And Development Trainee and Coordinator

    Nov 2019 - Nov 2020
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  Aamro Freight & Shipping Services LLC

  Nov 2021 - Feb 2022

  Logistics Executive
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  Infosys BPM

  May 2022 - Apr 2023

  Process Specialist 3A (Subject Matter Expert)
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  NielsenIQ

  Apr 2023 - now

  Portfolio Specialist

  New Product CodingClient Instruction Definition and Maintenance utilizing machine learningNew Instruction SetupClient Refresh Process / Change Request ProcessOrder Executing (REAP)Post-delivery update processActs as liaison in conjunction with external Clients and internal departmentsBuild collaborative working relationships with external clients and internal departments