
Prem Patel
Health And Wellness Coach

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About me
Front Office Executive
Education

Frankfinn Institute of Aviation and Hospitality Managment
2018 - 2019Diploma of Education Aviation and Hospitality Managment AActivities and Societies: Frankfinn Institute of Aviation and Hospitality Management is an excellent choice for freshers after completing their 12th grade. With its industry-focused curriculum, state-of-the-art facilities, and experienced faculty, it offers comprehensive training in aviation, hospitality, and customer service. Students can gain the necessary skills and knowledge to kick-start their career in the dynamic aviation and hospitality sectors. Frankfinn Institute is a reputable choice for freshers who have completed their 12th grade. It offers a range of comprehensive training programs that equip students with the necessary skills for a successful career in the aviation and hospitality sectors. The institute focuses on practical training, industry visits, and interactive sessions led by experienced professionals. With a curriculum designed to meet industry standards, Frankfinn prepares students in areas such as customer service… Show more Frankfinn Institute is a reputable choice for freshers who have completed their 12th grade. It offers a range of comprehensive training programs that equip students with the necessary skills for a successful career in the aviation and hospitality sectors. The institute focuses on practical training, industry visits, and interactive sessions led by experienced professionals. With a curriculum designed to meet industry standards, Frankfinn prepares students in areas such as customer service, communication, airline operations, travel management, and hotel operations. The institute's strong industry connections provide valuable opportunities for internships and placements, leading to rewarding careers in renowned organizations. Frankfinn's dedicated placement cell further supports students in securing suitable job positions. With its industry-aligned curriculum, practical training, and successful placement record, Management is an excellent choice for freshers. Show less
Experience

Herbalife - Independent Distributor
Aug 2017 - nowHealth And Wellness CoachA Herbalife Wellness Coach needs to have a solid understanding of nutrition principles, including macronutrients, micronutrients, and their impact on overall health and wellness. They should be knowledgeable about different dietary approaches and the role of supplements in maintaining a balanced diet.Product Knowledge: A Herbalife Wellness Coach should be well-versed in the company's products, including nutritional supplements, meal replacement shakes, and other wellness products. They should understand the ingredients, benefits, and usage guidelines for each product to provide accurate information and recommendations to clients.Communication Skills: Effective communication is crucial for a Herbalife Wellness Coach. They need to be able to explain complex nutritional concepts in a clear and concise manner to clients, helping them understand the benefits of the Herbalife products and how they can integrate them into their lifestyle. Coaching and Motivational Skills: A Herbalife Wellness Coach should be skilled in coaching and motivating individuals to achieve their health and wellness goals. They should be able to set realistic goals with clients, provide ongoing support, and help them overcome obstacles. A positive and encouraging attitude is essential to inspire and motivate clients throughout their wellness journey.Personalization and Adaptability: Each client has unique needs and goals, so a Herbalife Wellness Coach should be able to personalize their recommendations and adapt their coaching approach accordingly. They should be able to assess individual dietary requirements, preferences, and lifestyle factors to create tailored plans that work best for each client.Organization and Time Management: Herbalife Wellness Coaches often work with multiple clients simultaneously. Therefore, strong organizational and time management skills are necessary to keep track of client progress, plan consultations, and provide timely support and guidance. Show less

IGT Solutions
Aug 2019 - Dec 2019Associate with telecommunicationsThe IGT Air India role offers an exciting opportunity in the aviation industry. As part of the IGT team, you will be responsible for providing exceptional customer service and support to Air India passengers and clients.In this role, you will handle a wide range of customer inquiries, including ticket reservations, flight information, baggage assistance, and general queries. You will be the first point of contact for customers, ensuring their needs are met and their issues are resolved promptly and efficiently.To excel in this role, strong communication and problem-solving skills are essential. You must possess a customer-centric approach, displaying empathy and patience while dealing with passengers' concerns. Additionally, attention to detail and the ability to multitask in a fast-paced environment are crucial to ensure accurate and timely assistance.The ITG Air India IGT team fosters a collaborative and supportive work culture. You will work closely with a diverse group of professionals, including team leaders, trainers, and fellow customer service representatives. Ongoing training and development programs are provided to enhance your skills and knowledge of Air India's services and policies.Joining ITG Air India IGT offers numerous benefits, including competitive compensation packages, performance-based incentives, and employee perks. Additionally, you will have the opportunity to gain insights into the aviation industry and develop transferable skills that can contribute to a successful career in customer service.As an ITG Air India IGT representative, you will play a crucial role in enhancing the overall customer experience and maintaining Air India's reputation for excellence. Your dedication and commitment to delivering exceptional service will contribute to the success of the organization and leave a positive impact on passengers. Show less

Shawn Elizey
Jul 2023 - nowFront Office ExecutiveAs “a Whole and Sole” of managing Front Desk Department (Front Office).In the hospitality industry, these two roles, F.O Executive and D.M are vital in ensuring smooth operations and providing exceptional guest experiences. That I do in daily basis. The key responsibilities of these positions, including hospitality, room selling, and guest handling. By understanding the intricacies of these roles, professionals can effectively manage the front office and contribute to the success of the establishment.Hospitality lies at the core of the front office function. The Front Desk must possess excellent interpersonal skills to create a welcoming and friendly environment for guests. Greeting guests with a warm smile, offering assistance, and providing information about the hotel's facilities and services are essential aspects of hospitality. They should be adept at handling check-in and check-out procedures, ensuring a seamless and efficient process. During check-in, they should verify guest identification, collect necessary information, and provide key cards or room keys promptly. Throughout a guest's stay, The Front Desk should remain accessible and responsive. They should coordinate with other departments to fulfill guest requests promptly, such as room service, housekeeping, or maintenance. Additionally, they should proactively engage with guests, seeking feedback and offering assistance to ensure their comfort and satisfaction. One of the primary responsibilities of a Front Desk is room selling. They play a pivotal role in maximizing room occupancy and revenue for the hotel. Guest handling is a critical aspect for these roles. They are often the first point of contact for guests, and their interactions can significantly impact the guest's perception of the hotel. In the event of any emergencies or security concerns, a Front Desk should be prepared to handle the situation calmly and effectively. Show less
Licenses & Certifications
- View certificate

General Information and Access Network (G.I.A.N)
National Skill Development CorporationJun 2018 - View certificate

Python Basic Quiz
CareerNinja | LearnTubeJul 2023 - View certificate

Frankfinn Institute of Aviation and Hospitality Managment
AmadeusAug 2018
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