Sherry M. Volberding, MBA, PHR, SHRM-CP

Experience

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  Walt Disney World

  Sept 2001 - May 2005

  Cast Service Coordinator

  Provided support in the Labor Relations department at Disney's Coronado Springs Resort. Experience with time and pay, attendance tracking, recruiting, intermittent FMLA tracking, Medical LOA maintenance, FLSA documentation compliance and cast service excellence. Researched and fully understood the collective bargaining agreement and applied it to time/pay and attendance management.

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  Bank of the West

  May 2005 - Dec 2006

  Commercial Loan Assistant

  Maintained, monitored and serviced Commercial loan accounts. Processed customer transactions (i.e. wire transfers, pay-downs and advances) on a daily basis. Provided proactive customer service and problem resolution, including researching and resolving customer inquiries. Provided quality control to assure accounts were correctly set up and working properly

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  CommunityCare HMO

  Dec 2006 - Apr 2009

  Recruiter

  Professionally recruited for all exempt and non-exempt opportunities within the corporate structure by sourcing, screening and selecting candidates that met qualifying criteria. Successfully managed this role while developing and maintaining strong professional relationships with internal CCOK leaders, employees and candidates. Represented CCOK at regional college career fairs and helped build CCOKs first internship program.

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  Lowe's

  Jan 2010 - Aug 2011

  HR Manager

  Directed the administration of human resources policies, procedures and programs for employee population of 150+ associates; areas of focus included employee benefits, employee relations, performance management, progressive discipline, employee counseling, payroll, staffing, employee onboarding, training & development and compensation. Effectively coached Senior Store Management on practices to foster positive employee relations and maximum productivity.

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  SGA Design Group

  Aug 2011 - now

  Associate | HR Business Partner