Mukhtar Mahamed

Experience

• 

  Telesom

  Sept 2008 - Jan 2014

  Network Administrator

  • Managing and Supervising Network Section Team• Configure and maintain Cisco Network Switches, Routers and Firewalls.Implementing Secure Configuration on Network Devices.• Securing the Company's Databases and Servers.Continuous monitoring of Network and Servers.• Setting up IP Routing & Bandwidth Load Balancing. Configuring Routers• Set up and design of LAN for new Offices.

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  USAID - Bureau for Humanitarian Assistance

  Jan 2014 - Feb 2015

  IT Support Officer

  • Maintain and install Server and server applications (Hardware integration, Windows 2008 server installation and maintenance)• Manage & maintain efficient of LAN & WAN connectivity performance,• Manage Lotus Domino and messaging system, FTP services, Kaspersky Antivirus Business Security installation and maintenance.• Provide users with technical support for computer problems.• Evaluate the organization's technology use & needs and recommend improvements, such as hardware & software upgrades.• Train staff and users to work with computer systems and programs. Identify the causes of networking problems, using diagnostic testing software and equipment.• Install or repair network cables, including fiber optic cables.• Perform regular Data backup and Server Maintenance. Provide technical support to junior staff or clients. Show less

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  AECOM (incorporating Davis Langdon, An AECOM Company)

  Feb 2015 - Oct 2016

  IT Consultant

  • Providing strategic advice on using technology to achieve goals Support new technology implementation for the Office.• Train users in new and existing IT systems.• Provide remote Telephone Support or remote access Support Designing and installing IT systems (Software or Hardware)• Compiling and presenting information to the IT Team in HQ Monitor and report on quality in IT

• 

  IOM - UN Migration

  Oct 2016 - now

  • Design, develop, and implement custom applications using Power Apps, Power Automate, Power BI, and Power Virtual Agents.• Create and maintain documentation for developed solutions, including user guides, technical diagrams, and process flows.• Manage and maintain SharePoint sites for the IOM Somalia Mission• Create and manage Microsoft 365 user accounts and groups and control access to resources.• Provide technical support all IOM projects in Somalia, including but not limited to mobile and web applications, software technologies & other technology based.• Provide telephone support or remote support to the staff in the fields.• Work closely with other team members to integrate Power Platform solutions with existing systems and applications. Show less

  • ICT Officer (Integration Development)

    Mar 2024 - now

  • IT Support Specialist

    Oct 2016 - Mar 2024