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Anisha Thomas P

Anisha Thomas P

Customer Service Agent

Followers of Anisha Thomas P8 followers
location of Anisha Thomas PUnited Kingdom

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  • Timeline

  • About me

    We all have two hands.....one to help ourselves and one to help others

  • Education

    • Skywings Academy Padivattom, Cochin

      -
      Diploma of Education Aviation/Airway Management and Operations

    • Skywings Academy of Aviation and Tourism, Padivattom, Cochin

      2016 - 2017
      Diploma of Education Aviation/Airway Management and Operations First Class

    • Ulster University

      2024 -
      Master's degree International Business

    • ST. THOMAS COLLEGE, THRISSUR

      2014 - 2017
      Bachelor's degree English and History

  • Experience

    • Bhadra international pvt ltd, Calicut international Airport

      Jun 2018 - Aug 2019
      Customer Service Agent

      check-in,boarding, departure and arrival functions etc.

    • Farnek Services LLC

      Feb 2020 - Feb 2022
      Customer Service Agent

    • Sai Service India

      Oct 2022 - Dec 2022
      Customer Care Manager

      Worked as a customer care manager dealing with customer support and complaint resolutions. Managing customer care executive/call center agents, recording and documentation of Management activities. Attending client and higher level Management meetings on a weekly or monthly basis.

  • Licenses & Certifications

    • Diploma in Airline and Airport Management

      National Centre for Labour and Learning
      Jun 2017

    • First Step Korean

      Coursera
      Aug 2023
      View certificate certificate

  • Honors & Awards

    • Awarded to Anisha Thomas P
      Guinness Record - December 1, 2014 Participation certificate for the largest gathering of Santa Claus achieved by 18112 people during the buon Natale event organized by citizenry and Archdiocese of Thrissur.
    • Awarded to Anisha Thomas P
      C-SIS Certification center for science and technology Cochin university received certification for one day attachment program (ODAP) organise by C-SIS. A program which was organised for developing talents of young intellectuals in understanding science through experiments and models