Alfred Chen

Experience

• 

  台達電子

  Aug 2016 - now

  2021-2022 - Raise the project of "EERP (Experts Experience Reuse Platform) community system" to Top 3 production issues solving function modules in whole Delta management system. 2021-2023 - Successfully provided the strategic proposal of "KMES (Knowledge Management Execution System) for SQMS (Smart Quality Management System)" project, make KMES be applicated in factories of Taiwan and whole China region (Eastern China / Western China / Southern China). Host a workshop of KMES component domain at 4/13/2023. (Over 450 participants) Show less Located at headquarters in Taipei (Neihu)Job description is related about the product/project management regarding the Delta Management System which platform help to supporting whole Delta company departments for knowledge collection, extraction and reuse.Like most product systems, PM try to focus on the user requirement and application experience, also need to communicate with development team to making strategic direction, planing the developing framework and adjusting the UI/UX environment. Show less ★ Quality Control: Failure analysis our products via skills as below, to find the root cause and improvement for solving the abnormal risk. - FTA, 6-Sigma, 5-Whys, 5M1E Fish bone, 8D-Spirit, Supply chain management.★ Vendor on-site audit and Manufacturing discussion regarding the production risk.★ Make the decision for the call-back rework, on-site rework, exchange goods, release QIA/repairing notification, ... other process about the batch quality issue.★ Leading the investigation direction and progress with different units. -Internal units: Factory team, design, logistic. -External units: FAE, Vendor material. Show less

  • Principal Product Management Engineer

    Apr 2023 - now

  • Senior Product Management Engineer

    Mar 2021 - Apr 2023

  • Program Manager of QKA-Project

    Mar 2019 - Mar 2021

  • Senior Quality Assurance Engineer

    Aug 2016 - Mar 2019