Drew Burgwin

Experience

• 

  City of Calgary Emergeny Medical Services Department

  Apr 1982 - Apr 1996

  Paramedic - Advanced Life Support

  Provided Advanced life support treatment for patients in the pre-hospital setting. Mentored and evaluated ALS Paramedic student during practice and in association with the Southern Alberta Institute of Technology paramedic program Paramedic Representative on the Medical Control Board

• 

  City of Calgary Emergency Medical Services Department

  Sept 1989 - Apr 1996

  Assistant to the Medical Director

  Activities included Quality Improvement, treatment guideline and protocol development.

• 

  BC Ambulance Service

  Sept 1996 - Jan 2000

  Manager, Quality Improvement

  After making a move from Calgary's EMS system to lead the implementation and growth of British Columbia's Ambulance Service, I used my quality assurance expertise to manage several successful projects. We implemented a formal Continuous Quality Improvement (CQI) Program in the British Columbia Ambulance Service (BCAS), we developed efficient processes to review system performance including a Patient Acuity Scoring System used in the first revision of the Resource Allocation Plan.Most notably our team introduced the Advanced Medical Priority Dispatch (and the aforementioned CQI systems) to the BCAS and implemented its continuous quality improvement program - an initiative that is still in place today. Show less

• 

  British Columbia Ambulance Service, Ministry of Health

  Jan 2000 - Jan 2001

  Regional Diretor, Vancouver Island

  Responsible for overall delivery of emergency medical service operations for the Vancouver Island region. Led a team of managers and union staff to deliver optimum pre-hospital patient care to the resident of Vancouver Island and the Gulf Islands. Responsibilities also included spending authority for the region and labour relations representative. Conducted liaison and communication activities with local governmental officials and elected representatives at the municipal and provincial level.

• 

  British Columbia Emergency Health Services

  Jan 2001 - Feb 2015

  Director, Education

  For 14 years with British Columbia Ambulance Service, I applied my skills and knowledge relevant to leadership in a complex environment. I designed and implemented an education division team within the BCAS to provide continuing education and certification program to 3500 paramedics and dispatchers. Comprised of 75 individuals, the team included managers, educators, contractors and office-staff managing change and creating value using new information technologies for education delivery, assessment and evaluation.As a spending authority($9M), I was responsible for providing primary and continuing education to over 3500 paramedics through contracted and internally-developed programs to raise the level of patient care including CPR, trauma life support, pediatric care, and advanced airway management. Internally designed occupational health and safety programs provided an evidence-based approach to mitigate risks in the work place. The organization's first computer learner management system was implemented during my tenure utilizing internal technical experts, education team members and 3rd party vendors. Responsible for initiation and implementation of a $7 million scholarship fund to support Emergency Medical Assistant (EMA) education. The EMA Education Fund Awards were funded by the Emergency and Health Services Commission for the purpose of supporting the education of Emergency Medical Assistants in British Columbia. Working with the Vancouver Foundation, this fund provides awards to students enrolled in institutions in the province of BC for Emergency Medical Assistance (EMA) programs that have been approved by the EMA Licensing Board. Show less

• 

  Burgwin Consulting

  Jan 2015 - now

  Management and Leadership Consultant

  In my 25 plus years of management and leadership experience, I have been widely recognized for developing and coaching management teams in most major aspects of leadership, education, team building and policy implementation. My greatest contribution to change and development efforts is by strategically orchestrating collaboration of industry experts, educators and researchers to achieve desired results.

• 

  Respect Campaign

  Oct 2018 - now

  Respect Forum Western Canada Coordinator

  The Respect Campaign was established to support the fight against PTSD and homelessness among serving military, veterans and first responders by fostering public awareness and generating funds through corporate and community involvement. There are hundreds of organizations across the country responding to the needs of veterans and first responders in crisis but they often are working without knowing of other organizations in the same communities that are performing similar or complementary functions. In response, the Respect Campaign mission has evolved into one which would create a means to address this. The Respect Forums were established in major centres across Canada to provide a platform for these diverse and worthy groups to come together in a networking opportunity. The hope and expectation is that these forums will help front line service providers find further opportunities to collaborate and perhaps develop lasting synergies so that the safety net will become tighter and fewer veterans and first responders in need will fall through gaps in the mesh. Show less