Experience

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  Torquay sailing club

  Dec 2010 - Feb 2013

  Sailing instructor

  • Provided beginner sailing lessons, oversaw daily sail boat hire, as well as the set up and storage of sailing equipment, leading to efficient sale/hire and company profit

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  Flippin fresh

  Sept 2013 - May 2015

  Shop assistant

  • Prepared and packaged orders and maintained a clean and pleasant working environment to endorse customer satisfaction

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  Barwon valley activity centre

  Sept 2015 - Oct 2016

  Soccer referee

  • Officiated junior, young adult and men’s soccer games and made difficult decisions under pressure, dealt with complaints in a positive manner and listened to constructive criticism to promote a positive and fair sports culture and efficient gameplay

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  Wyndham worldwide

  Sept 2015 - Jul 2016

  Bartender

  • Made and served cocktails, coffee and assorted beverages to customers to deliver a unique and pleasant experience• Assisted with the organisation and execution of special events, including weddings and functions to provide a fun and enjoyable environment for guests

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  Factorie

  Nov 2015 - May 2018

  Customer service representative

  • Ran store operations, offered assistance to customers, phoned other stores to locate products and processed returns/refunds to promote an efficient and memorable experience to customers, subsequently surpassing sales targets

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  Flight centre travel group

  Jul 2017 - Oct 2017

  Travel consultant

  • Used new computer systems and software to research holiday options, locations and products to deliver an informed itinerary and travel plan to customers • Corresponded with industry stakeholders, such as airline representatives, product teams and insurance companies to address customer queries and resolve issues

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  Hotel speicher barth

  Jul 2018 - Oct 2018

  Bartender

  • Made and served cocktails, coffee and assorted beverages to customers in both English and German to deliver a unique and pleasant experience • Assisted with the organisation and execution of special events, including weddings and functions to provide a fun and enjoyable environment for guests

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  Rebel sport

  Mar 2019 - Nov 2020

  Retail salesperson

  • Approached customers to offer assistance and comprehensive product knowledge as well as fit clothing sizes to achieve impeccable customer service whilst simultaneously achieving daily sales targets • Completed visual merchandising and the creating of new store layouts to boost store aesthetics and customer experience, met with an increase in sales

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  Real compression

  Jul 2019 - now

  Director

  • Designed, managed and financed the creation, production and import of custom sporting apparel, to provide local sporting clubs with quality training gear • Coordinated and liaised with relevant stakeholders in the supply chain to source prototypes and establish a final product that complied with standards• Undertook vigorous market and product research, and marketing strategy development, to create an accessible and easy to navigate website, that boosted product sales by 80%• Scheduled and directed product photoshoots and worked alongside models and photographers to capture images for the website and social media, that increased user engagement and product purchase • Monitored stock availability and completed customer order fulfilment to achieve customer satisfaction and was met by positive reviews Show less

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  Coles

  Mar 2020 - Sept 2021

  Trolley truck driver and cleaning team member

  • Drove company vehicles safely to collect trollies to ensure customers had access to such services• Adhered to cleaning protocols to ensure the store was cleaned and sanitised to prevent the spread of Covid-19 during the pandemic, and trained new staff to follow these store procedures• Provided information and assistance to customers to ensure efficient store navigation and product retrieval

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  All in one support services

  Aug 2021 - Sept 2022

  Team leader