Sasho Petkovski

Experience

• 

  Stopanska banka AD - Skopje

  Feb 2008 - now

  designing and creating reports for business needs using SAP Business Warehouse and BEx Query Designer.- translate business needs into clear Business Requirements Document.- supports the business with data downloads and reporting.- understanding of existing business processes, implementing solutions. - resolving and analyzing issues that may occur in SAP BW. - designing and creating reports for business needs using SAP Business Warehouse and BEx Query Designer.- translate business needs into clear Business Requirements Document.- supports the business with data downloads and reporting.- understanding of existing business processes, information and data they require, implementing solutions. - resolving and analyzing issues that may occur in SAP BW. - Issuance and preparation of draft version of guarantees and letters of credit and administration in full compliance with internal rules and procedures;- Checking letters of credit documents in accordance with thecredential conditions;- Preparation of agreements for credit frameworks and credit lines;- Making remittances and payments abroad and distribution of inflows from abroad;- SWIFT correspondence; -Answering incoming calls and initiating outgoing calls for retail products.-Providing 24 hours support for customers, branches and legal entities.-Performing activities in the card system and monitoring bank transactions.-Answering written / electronic requests and complaints from customersand acting upon them.-Executing different types of orders through phone banking service.-Telephone sales of bank retail products in direct conversation withcustomers.

  • Sap Business Warehouse Developer

    Apr 2024 - now

  • SAP Business Analyst

    Jun 2021 - Apr 2024

  • Trade Finance Officer

    Apr 2015 - Jun 2021

  • Customer Care Agent

    Feb 2008 - Apr 2015