Matthew Dowdall

Experience

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  Deans Computer Services PLC

  Mar 2008 - Aug 2014

  Field Services Engineer

  My Role at Deans Computers was Field Services Engineer, this role saw me travelling the length and breadth of Yorkshire installing, maintaining and migration all aspects of IT Infrastructure. My roles and duties included:· Installing new HP ProLiant Servers.· Installation of Server 2003/2008/2008 R2/2012.· Client operating system installation/recovery XP/Vista/7/8/8.1.· Installation of Pc’s and small / medium networks including cabling.· Reinstallation of Server operating systems & Restoring from Backups.· Cloud email configurations and deployment using the office 365 Platform.· Domain transfers and DNS record changes.· Fault fixing and resolution of server / PC problems.· Active directory and Server migrations from SBS to standard/enterprise.· Spam email configurations and deployment Show less

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  ORIIUM - Accelerating the Channel

  Aug 2014 - Apr 2018

  SMB Projects & Engineering Manager

  As SMB Project and Engineering Manager at Oriium my roles differed from day to day. Within the IT sector not every day was the same, this enabled me to get involved in a number of projects, migrations and installations for end users. My Role at Oriium included the following.· Project manage all IT Projects.· Create Proposal documentation for IT Projects.· Liaise between Re-sellers & Oriium Support desk.· Manage Engineering Onsite Visits.· Manage On Site Engineering escalations.· Creation of Procedures/Documentation for Engineers.· Run internal training courses to improve engineers knowledge base.· Deliver IT Projects. Show less

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  Razorblue Group

  Apr 2018 - Jan 2019

  Senior Account Manager
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  Interface (DCB) Technology Limited

  Jan 2019 - Aug 2020

  IT Technical Manager

  We are a local, family run business based out of Leeds. We have, over the years, built a portfolio of clients across many different business sectors who share our values. These include accountants, manufacturers, engineers, printers and even a malt brewery. This shows that no matter what your business is, IDT can help support your business and your IT requirements. We take the time to understand your individual needs and use our knowledge to help identify the best fit for you and the business. Our aim is to eradicate the IT headaches so that you can focus on running the business effectively and successfully.The team are always up to date with new innovative technology solutions and we believe that the dedication of our team is the backbone of the business. You will always speak to a team of bright, resourceful engineers who are on hand to help either remotely for an immediate fix or on site as required. Your account with us will be managed by one of our own committed IT consultants who will help address any questions you have about your current infrastructure or indeed any changes you may be planning in the future. Our aim is to support you and your business at the highest level of customer care experience in Yorkshire. Show less

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  MTech

  Aug 2020 - Jan 2024

  • Account Manager

    Jan 2023 - Jan 2024

  • Technical Consultant

    Aug 2020 - Jan 2023
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  PQS Survey Ltd

  Jan 2024 - now

  IT Manager