Milo Strand

Experience

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  Ericsson

  Feb 1999 - Oct 2002

  IT Consultant

  Systems engineer working with external and internal systems.

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  Capgemini

  Oct 2002 - Aug 2003

  IT Subproject Manager

  Lead technological development activities. Migration of customer servers to Windows2003 business edition including Exchange 2003 upgrade. I was also responsible for managing the development of new MSI pakages for new and old customers.

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  Danderyds kommun

  Jan 2003 - Jan 2005

  IT Manager

  Responsibility of recruitment of consultants, merciful response, dealing with sales and processing of both new and existing customers.

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  Dagens Industri

  Oct 2005 - Jun 2008

  Technical Manager

  As a Systems engineer I was responsbile for all internal and external systems at our office in Stockholm

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  Flexible Networks Nordic

  Aug 2008 - Feb 2013

  IT Consultant/Technical Manager

  Main tasks:- Responsibility of recruitment of consultants- Pre-sales support- Technical project scoping- Project planning and technical implementation- Documentation of the technical implementation- Technical project support- Continous customer communication- Understanding and analyzing the needs of the customer and their business processes.

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  Mainloop Solutions AB

  Feb 2013 - Mar 2014

  IT Consultant/ Technical Manager

  I was part of the Microsoft consultant team where i mainly work in various projects that vary in length and complexity as detailed below.- Planning and executing complex multi site Active Directory domain migrations involving users/computers/servers along with mission critical applications.- Identify single point of failures and eliminate them by building redundant solutions such as loadbalancing and clustering technologies.- Setup of RDS solutions for customer specific applications with Multi factor authentication.- Migration of customer's servers and services to our hosting infrastructure(Hypver-V).- Consolidation and upgrade of customer servers and services.Along with project work I was involved with day to day maintenance and incident handling of our infrastructure and services.OS: Windows 2012.Server Hardware: HP Proliant, DELL Poweredge.Network: Firewall (Juniper SSG), SSL VPN (Juniper SA).Software: Exchange, Office 365, SQL, Failover Clustering, Veeam, SCOM, VMware, Remote Desktop Services(RDS), Active Directory, Show less

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  Basefarm

  Jan 2014 - Jan 2016

  Senior Technical Account Manager

  I have during the years worked as a Technical Account Manager for several customers from various segments ranging from e-commerce, health, media to finance and banking. I am part of the Windows team with the main focus on Microsoft products suite.My role is being technically accountable for selected Basefarm customers environments and their applications with full focus on availability and system redundancy. I am the customers first point of contact for technical matters and deeply involved in customers environments and part of planning any future expansions and improvements.A part of the job includes Documentation and improvement of internal processes and procedures and acting as a mentor for in house engineers.The later part of my employment my role has been more focused our new customers where i have been in presale meetings and part of various projects as Project Technical Coordinator.The projects vary in size from small to medium business up to large customers with disaster recovery sites and multi-site geoclustering.Projects consisting of Planning, designing and implementation of new customer environments from start to finish.A typical project involved planning details such as:Networking: IP plans, Network segmentation, Loadbalancing, Sticky Sessions, SSL Certificates, DDOS, WAF, Firewall, Scalability.Storage: Raid levels, Multipathing, LUN's, Backup schedules, Scalability.Software: Failover cluster setups, SQL Configuration,Patch Schedules, Deploy routines, External Dependencies & Integration(Azure, Akamai etc), System documentation, monitoring.During day to day operations i get to work with the products below.OS: Microsoft Windows 2008 R2 - 2012 R2, 2016Server Hardware: HP Proliant, DELL Poweredge.Software: SQL 2008/2012/2014,2016 Failover Clustering, IIS, TSM, MSMQ, WSUS, AD, DNS, F-secure, Hyper-V, VMware products suite.Processes: ITIL & Kanban Show less

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  Orange Business

  Aug 2016 - now

  Service Manager

  Service Manager (SM) - heads the Customer Team and is responsible for monitoring, reviewing and reporting the service delivery. Speaking partner in administrative/commercial matters.