Jegan Narayanan

Experience

• 

  Tata Communications

  Feb 2005 - Apr 2008

  Engineer-Networks

  • Managing a 5 members team for facility Access Management function for new network rollout.• Wimax Planning for Tamil Nadu in coordination with WTTIL.• Managing 450+ dsl pop locations with a infrastructure of 600 kms of fiber network.• Close interaction with Business Excellence team on Process adherence by the vendors and agency.• Responsible for the service delivery of 15,000 broadband customers.• Commissioning and maintenance of all PPP standard configured broadband customers.• Managing a team of 20 field staff for the service delivery.• Successfully completed the Metro E Project with Cisco 2950,3750 Switches in Building Switch and, Access Switch Locations• Experience in all sort of DSLAM aggregator like Siemens, Ericsson, Lucent and Sumitomo. Show less

• 

  KUWAIT NETWORK ELECTRONIC TECHNOLOGY COMPANY W.L.L. (KNETCO)

  May 2008 - Sept 2013

  • Managing 8 Members team for installation & commissioning of FTTx equipment. • Managing 12 Members team for managed service FTTx networks (MS-NOC)• Managing 4 Members team for operation and maintenance in FTTx customers• Interacting with customer and executing their requirement on time. • Involved in preparing routing table for lay the Optical cables between SNI and UNI.• Up-gradation of OLT (MA5600T) to new and stable versions.• Doing initial configuration at OLT, OFMS, FTU and L2 switch to provide the IPTV, Voice and Internet service to customers.• Huawei GPON Operation & Maintenance-MA5600T (IPTV,POTS & HSI Configuration on OLT-MA5600T) • Done the Acceptance Test for more than 50 OLT's (MA5600T).• Create the MA5600 T (OLT) & L2 switches in FTTX NMS(U2000)• Conducting the health check- up to all OLTs frequently to ensure the system efficiency.• Create and configure all the migration data (POTS, IPTV) in FTTx NMS.• Supporting migration engineers remotely to resolve the issue from Backend office. • Clear pending faults and/documents on daily basis.• Supporting field technicians and troubleshooting various technical problems.• Updating the database, records and documents related to equipment installation/ Commissioning and other expansions. Show less •Overall design and application for the deployment of the FTTH (Fiber to the Home) based on ITU-T G.984 for Ministry of Communications, Kuwait City•Design, installation, commissioning & supervision of Telecommunication FTTH networks for the ministry of communication in Kuwait•Managing the uptime of FTTH customer’s connectivity and traffic monitoring for better bandwidth optimization•Installation and configuration of OLT, ONT and ONU•Member of the Project and Implementation function to create new network for business enhancement. Show less

  • Senior FTTx Acess Engineer - Qtel National FTTx Broadband Engineering

    Jan 2012 - Sept 2013

  • Senior Telecom Engineer

    May 2008 - Jan 2012
• 

  GLOBAL TECHNOLOGY COMPANY WLL

  Oct 2013 - now

   Acted as the primary point of contact for clients seeking Cisco, Huawei, Avaya & Belden,Birla, Hubbell, Panduit Communication products, providing in-depth product knowledgeand technical expertise. Prospected and generated leads through cold calling, email campaigns, and networkingevents, resulting in 25% increase in the client base. Cultivated and maintained strong relationships with existing clients, ensuring theirsatisfaction and repeat business. Collaborated with cross-functional teams, including product development, marketing, andcustomer support, to ensure clients' needs were met. Conducted product demonstrations and presentations to clients, effectively showcasing thefeatures and benefits of Cisco, Huawei, Avaya & Belden, Birla, Hubbell, PanduitCommunication products. Utilized consultative selling techniques to understand clients' specific needs and tailorproduct solutions accordingly. Negotiated pricing and contract terms to reach mutually beneficial agreements, resulting in a5% increase in average deal size. Consistently met or exceeded sales quotas, achieving a 15% increase in sales revenue over 2years. Enterprise Sales and Business Development of Private & Public sector ICT/ Telco/ SmartProperty solution businesses. Defining the Go-To-Market strategy and generating revenues across all products and servicesthrough deal sourcing/ manufacturers/ relationships. Understanding business requirements, setting objectives and implementing action plans forachieving set targets. Develop strategic business relationships with partners to accomplish high value contractdeals. Expert in Bid Management for complex (non-standard) large enterprise tenders includestrategy formulation and proposal construction. Engaging with clients & consultants to get products/brands/solutions specified and/orapproved. Build, manage and sustain effective customer and partner business relationships. Show less • Design & deliver solution and proposal for IT Passive networking and telecommunication systems• Design and deliver solutions and proposal for Huawei,Cisco related projects. • Provide technical support for IT Active & Passive networking and telecommunication systems • Determine new business opportunities and develop strategies• Analyzing latest Kuwait marketing trends and tracking competitors’ activities and providing valuable inputs for fine tuning marketing strategies.• Administering a gamut of Technical sales and marketing from Solution's, planning, pricing, execution, collections, project management till sign-off ensuring maximum growth and profitability• Demand creation by providing the technical support to the customers & ensuring the value proposition to the company for wining deals. • • Conceptualizing & implementing strategies for acquiring business from clients and effectively using the potential of existing accounts. • • Understands technically the products and design to support the sales team, business partners and end users with pre/post sales activities.• Assisted clients on specifying configuration of network systems• Assisted in developing BOMs and mentoring of junior sales engineers• Liaised between client and technical and OEM sales teams Show less

  • Solution Manager - ICT

    Apr 2023 - now

  • Sr. Network Consultant

    Oct 2013 - Apr 2023