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Loganathan S

Loganathan S

Technical Support Associate

Followers of Loganathan S319 followers
location of Loganathan SBengaluru, Karnataka, India

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  • Timeline

  • About me

    Group Manager at HCL

  • Education

    • Santhome Higher Secondary School

      2013 - 2015
      High School Computer Science

    • The New College (Madras University)

      2005 - 2008
      Bachelor’s Degree Computer Science B

  • Experience

    • Sutherland Global Services

      Nov 2008 - Jun 2010
      Technical Support Associate

      Technical Support (Voice) for U.S. region home users - Supported Dell Desktop & Laptop

    • Dell

      Jun 2010 - Nov 2011
      Senior Technical Support Associate

      Technical Support (Voice) for EMEA Region - for both Home and Business users - Supported Dell Desktop, Laptop & Printers

    • Cognizant

      Nov 2011 - Aug 2019
      Technical Lead

      Managing Global Service Desk Operations

    • Microland Limited

      Aug 2019 - Oct 2022

      Managing Operations & Service Delivery (Multiple Team) Managing VDI & XenApp team operations. Consultant for Virtualization solutions.

      • Service Delivery Manager

        Jan 2022 - Oct 2022

      • Associate Manager - Service Delivery

        Aug 2019 - Jan 2022

    • HCLTech

      Oct 2022 - now
      Group Manager

  • Licenses & Certifications

    • ITIL foundation certificate in IT Service Management

      PeopleCert
      May 2019