Amber Keane

Experience

• 

  McMullen & Sons Ltd

  May 2021 - Nov 2021

  Front Of House Team Member

  During my time as a waitress at the Red Lion, I took customers’ orders and served food and drinks. I learnt valuable customer service skills, such as listening and communication skills. I also improved my problem solving skills when things didn’t go quite to plan! For example, by resolving a customer complaint or issue with their meal.

• 

  Next

  Jun 2022 - Sept 2022

  Retail Sales Assistant

  Working in all areas of the store, I helped prepare for the summer sale. This included assisting customers with any questions they had, working on the tills and on delivery in the back of the store. This required me to be highly proactive and adaptive to new situations. I met a lot of new people on a daily basis, and I was even given responsibility to train new employees.

• 

  IBM

  Sept 2022 - now

  • Sustainability Partner Technical Specialist - Digital & Technology Solutions Degree Apprentice

    Feb 2024 - now

  • Cross Brand Partner Technical Specialist - Digital & Technology Solutions Degree Apprentice

    Sept 2022 - Feb 2024