Parvesh Kumar

Experience

• 

  LimeTray

  Sept 2020 - Dec 2022

  1. Responsible for end-to-end strategizing of the product vision & the release plan, making sure of the quality of the release & high usability standards.2. Worked closely with UI/UX teams for designs, flows & user journeys, CS teams for customer interviews, and other advisors.3. Worked closely with stakeholders for feedback & feature discussions.4. Gained a deep understanding of users and customers, identified & filled product gaps, & generated new ideas that improve user experience.5. Building process flow diagrams, creating PRDs, & collaborating with the technology teams to create technical diagrams for the product.6. Monitored the launched features & fed the learnings back to the product for enhancements. Show less

  • Product Analyst

    May 2022 - Dec 2022

  • Global customer success

    Aug 2021 - May 2022

  • Customer Success Associate

    Sept 2020 - Aug 2021
• 

  DotPe

  Jan 2023 - Feb 2024

  1. Conduct product presentation & demonstration to merchants.2. Successfully engaged with diverse clients, understanding their unique challenges and requirements.3. Partner with our sales teams to ensure a seamless transition from pre-sales to post-sales activities.

  • Assistant Manager - Implementation

    Jul 2023 - Feb 2024

  • Assistant Manager - Consulting

    Jan 2023 - Jun 2023
• 

  Loop Subscriptions

  Mar 2024 - now

  Senior Product Support Executive