Deep Enrich
Michelle Hasen
290 followers
Greater Adelaide Area
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About me
Service Innovation Specialist | Process Improvement Specialist
Education
FIT college
-Certificate 3 in fitness
Academy Xi
-Service DesignAcademy Xi
2020 - 2020Product ManagementAcademy Xi
-UX Design
Experience
Bendigo and Adelaide Bank
Jun 2005 - May 2015Senior Financial Crimes Analyst
May 2012 - May 2015Help Desk Analyst
May 2009 - May 2012Head Teller
Jun 2005 - May 2009
First Mortgage Services
May 2015 - May 20182 IC - Contact Center Consultant
Datacom
Apr 2018 - May 2023Customer Experience Manager
Jun 2022 - May 2023Customer Experience Consultant
Mar 2020 - Jun 2022Quality Assurance Specialist
Apr 2018 - Mar 2020
Bendigo and Adelaide Bank
May 2023 - nowCustomer Improvement Manager
Licenses & Certifications
- View certificate
Product Management Foundations
Academy XiApr 2021
- View certificate
Graphic Design Elevate
Academy XiMar 2023 - View certificate
User Experience Foundations
Academy XiSept 2020 - View certificate
Service Design Foundations
Academy XiJul 2020 - View certificate
UX UI Elevate
Academy XiSept 2022 - View certificate
Lean Six Sigma Green Belt (Accredited)
Quality Gurus Inc.Jan 2025
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