Chrissy Hawkson

Chrissy Hawkson

Customer Service Representative

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location of Chrissy HawksonScarborough, Ontario, Canada

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  • Timeline

  • About me

    Project Management Graduate Student | Experienced in Customer Service & Hospitality | Seeking Co-op Opportunities.

  • Education

    • Northeastern University, Toronto

      2024 - 2026
      Masters of Science Project Management
    • Valley view university

      2012 - 2017
      Bachelor of Business Administration - BBA Marketing
  • Experience

    • Driver and Vehicle Licensing Agency (DVLA)

      May 2012 - Sept 2012
      Customer Service Representative

      As an intern at DVLA, I assisted in the processing and handling vehicle registration documents and provided customer service support to clients. My responsibilities included managing documentation, verifying client information, and ensuring compliance with government regulations. During my internship, I developed data entry, document management, and customer interaction skills in a fast-paced environment.

    • SSNITGhana

      Sept 2015 - Oct 2016
      Customer Service (Service Personnel)

      As a Service Personnel at SSNIT Ghana, I assisted with customer inquiries and provided support for service-related issues. My responsibilities included addressing client concerns, facilitating the processing of customer documentation, and ensuring a smooth customer service experience. I also gained valuable insights into customer relationship management while developing communication and problem-solving skills in a professional environment.

  • Licenses & Certifications