Rhahlene M.

Experience

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  Regis University

  Nov 2011 - Feb 2017

  Administrative Manager

  • Supervised and mentored direct reports to assist in identifying weaknesses and developing professional development processes to upskill and equip key personnel.• Successfully streamlined and optimized staff training and coaching by developing and implementing continuous improvement plan for new hire onboarding and department processes.• Leveraged strong interpersonal and communication skills to provide exceptional service experiences while collaborating within cross functional teams and contributing to diverse and productive work environments. • Directed and reviewed projects delegated to campus associates to ensure compliance with university standards and project rollouts met targeted milestones and outcomes. Show less

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  Mosaic

  Mar 2017 - Mar 2018

  Instructional Design Consultant

  • Initiated and kicked off upcoming training project implementation including executive documentation and presentations to client stakeholders; assisting clients through gap analysis and development of innovative solutions.• Helped to identify areas of improvement and profile overall effectiveness for client-identified areas of concern by conducting strategic needs and task analysis of field operations. • Developed and submitted project related deliverables including full strategic analysis report with executive summary, roadmap, and infographics, as well as final executive presentation for company Executives and VPs. • Actively consulted and liaised with training departments within Energy and Natural Gas companies to set goals and objectives, build strategic plans and lead the execution of projects to meet specific outcomes and targets including optimization of onboarding, training and internal user resources. • Consistently applied industry driven best practices and adult learning principles throughout curriculum and courses. Show less

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  DISH Network

  Jun 2018 - Jun 2020

  • Instrumental in the development and initiation of projects, from initial concept and planning with key leadership, to managing costs, coordinating schedules and driving performance.• Actively sought to eliminate discrepancies, inefficiencies and redundancies by reviewing performance, completing status and operational activities on an ongoing basis.• Identified, reviewed and applied policies and procedures by exercising informed judgment to achieve optimal performance and ensure projects were competed on time and budget. • Successfully managed simultaneous enterprise wide programs through cross functional teams including IT development, accounting, procurement, customer experience, installation, sales, and finance.• Lead a team of 100 contributors and project managers across various groups identifying, isolating and mitigating risks related to COVID-19 in order to adjust, launch and manage a new nationwide $7M Fiber internet program. • Adapted program management processes to control and monitor 36 fiber infrastructure projects at various stages of completion nationwide, to ensure progressive milestones and corporate objectives were met or exceeded.• Helped to implement an auditing process to protect and maximize a $5M equipment investment by improving inventory control processes leading to the consistent mitigation of risk to equipment, resources, and project timelines.• Prioritized team tasks during regular project status meetings to coordinate, management and complete over 30 concurrent projects within corporate objectives and targeted outcomes. • Leveraged exceptional communication and collaboration skills to coordinate and facilitate cross-functional team communication and project activities, resolving conflicts, syncing priorities and maximizing resources.• Routinely tasked with preparing reports, designing presentations and presented project status updates to a wide range of department managers, company representatives and executive stakeholders. Show less • Adapted program management processes to control and monitor 36 projects at various stages of completion nationwide, to ensure progressive milestones and corporate objectives were met or exceeded.• Helped to implement an auditing process to protect and maximize a $5M equipment investment by improving inventory control processes leading to the consistent mitigation of risk to equipment, resources, and project timelines.• Prioritized team tasks during regular project status meetings to coordinate, management and complete over 30 concurrent projects within corporate objectives and targeted outcomes. • Leveraged exceptional communication and collaboration skills to coordinate and facilitate cross-functional team communication and project activities, resolving conflicts, syncing priorities and maximizing resources.• Routinely tasked with preparing reports, designing presentations and presented project status updates to a wide range of department managers, company representatives and executive stakeholders. Show less

  • Program Manager

    Jun 2019 - Jun 2020

  • Instructional Designer

    Jun 2018 - Jun 2019
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  Nurse-Family Partnership

  Nov 2020 - Mar 2022

  Project Manager

  • Developed and launched project portfolio management and governance to significantly improve release schedule for high priority projects• Employed change management principles to all levels of leadership and staff for implementation of project portfolio management • Successfully managed multiple enterprise wide projects from initiation to closure including the rollout of new data quality and architecture infrastructure to support nationwide data collection and reporting on two home visitation programs Show less

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  Propeller

  Mar 2022 - Jul 2024

  Management Consultant
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  Columbia Sportswear Company

  Jul 2024 - now

  CDT Program Manager