Smriti Mishra

Experience

• 

  Impetus

  Jul 2005 - Jul 2006

  Quality Analyst

  Here I worked as a QA for 1 year in a project Sennari which was a mobile based project. Here my responsibilities were to test the emulator of mobile and find out whether correct data reaching to emulator. Also tested different game applications of the project and how it is functioning. Also raised defect in Bugzilla. created test cases and executed.

• 

  Persistent Systems

  May 2007 - Jul 2007

  Management Trainee

  Worked in this company as a managements trainee, interacted with resource management team understood the whole process of management of resource allocation. Resource Planning: Understood the process of planning for the resources for new opportunities, for replacement of resource, resource planning due to attrition, buffer resource allocations.Internal resource allocation: Internal allocation of resources, rotation of resource to get multi-skills training, shared resources planning.Subcontractors hiring: For small term assignment hiring subcontractors, process of hiring subcontractors, %age of subcontractors in any company.Budget/Resource matrix: Number of resource to be allocated in any project, number of resources to be kept in buffer, number of resources to be handled by subcontractors. Budget affected by the resources. Show less

• 

  Impetus Technologies

  Jul 2008 - Dec 2009

  QA Engineer

  Here I worked for 1.5 years as a senior quality engineer. Here my responsibilities were to work as a sprint member in Agile process and to make test plans, test cases, interacted with product manager, BA, developers to understand the changes and to create test plan. Worked at onsite San Francisco (SFO), got training on Agile and trained team in India on Agile Methodology . Also worked as a regression QA and handled many feature with full responsibilities.

• 

  Symphony Services

  Mar 2010 - Oct 2011

  Senior Analyst

  Sr. Product Engineer Client: DNBLocation: BangaloreTools used: Mercury Quality Centre, Putty, Hummingbird, Mainframes, Toad, SQL Developer, Web based Applications, QTPDescription: A web-based project which facilitates the client to effectively assess risk, establish credit terms and drive more profitability. It provides business information in marketplace, enhances the credibility of business, and enables potential customers, suppliers & tenders to easily learn about companies. It uses DUNS number which is a unique 9-digit sequence recognized as universal standard for identifying and keeping track of over 100 million businesses worldwide.Responsibilities:• Handled a team of 6 people for the billing module which is used to track and bill the DNB’s client interactions with DNB automatically which affects the DNB revenue• Interaction with the client to formulate specifications and requirements • Gathered and documented the business logic for billing module as there was no prior documentation which helped in maintaining client expectations and knowledge transfer• Organized requirement documents, strategy documents, test plans, test cases, analyzed scope of sprints, acceptance of user stories and defect stories and managed scrum team Show less

• 

  IBM

  Oct 2011 - Jul 2016

  Project Manager / Application Manager

  Client: Operational Data Store (ODS)Duration: 4 years 9 monthsTechnology /Tools used: ETL, SQL, Cognos reporting tool, Rational Team Concert (RTC), Lotus Notes 8.5, Mercury Quality Centre, Putty, SQL Developer, Web based Applications, QTP. Description: ODS is the database where all the data is centralized and other applications are interacting with ODS to retrieve, submit and sync data.Responsibilities:• Successfully managed back to back releases of the project• Managed Risks and issues of the project and identified responses or mitigation process needed.• Scheduled Project deliverables as per requirements and aligned other applications as per schedule.• Updated Stakeholders with different communication plan (Formal and Informal communications)• Creating Project plan, Schedule charts, WBS and activity lists• Assigning tasks to the team and following up on the progress.• Updating the sponsors, client and team on the progress in meetings.Key Deliverables: Project Charters, Project Baselines, Status charts, Stakeholder registers, Risk registers Successful releases, deployments and Lessons learned/retrospective documentation Efficient handling of scrum team in agile methodology. Created Project plan, schedule baselines, Cost baselines, ROM, Project Charters Show less

• 

  Dell

  Jul 2016 - now

  Product Manager

  Focused on with the global supply chain workflow to automate the process of estimating laptop parts costs across organization, suppliers and vendors (E2E) using bigdata tools. The complexity here is to be able to ingest structured and unstructured data coming from vendors across the globe for a $11.1 Billion revenue business. The product enabled business leaders and commodity managers to build relationship with suppliers with a data driven background. Responsibilities:• Strategic Planning: Created Product vision and Strategic Roadmap planning for the business workflow.• Product Management: Created User Persona, User journey, Problem statement, Pain points to understand requirements. • Project Risk: Initiated product development and E2E delivery in high pressure environments with strict deadlines and multiple deliverables.• Data Management: Data Integration, Data visualization and Data Analytics for Sales and Services domain.• Data Science: Managed Data science team for Demand Acceleration prediction & Fraud detection for Services parts. Key Deliverables: Managed External and Internal Stakeholders with collaboration in project updates and roadmap. Successfully delivered Manage supplier ecosystem product as per given timeline and priority. Successfully delivered Data Observability tool to users of DSC. This helped users to track Tie-out, Lineage and Error log for all Enterprise Business Intelligence team.  Educated Agile Metrics across teams (Velocity, Burndown chart, Sprint capacity, DRE metrics). This helped teams to adapt Agile best practices.  Managed Sales Data science model with prediction for Sales order win/loss. Collaborated with Business to understand domain and created strategy for Business benefits for Data model Managed Data science model with prediction on Fraud detection of Parts while in Warranty.Tools / Technology used: TFS, Service Now, SQL Server, Python, ETL, Data Cleansing techniques, Tableau Show less