KRISHNA KANTH

Experience

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  M/s Kee electronic components

  Dec 2002 - Jan 2005

  Engineer-Quality control Operations & System Administrator (Duel role )

  COMPANY PROFILE:M/s Kee electronic components is a ferrite-electronic component manufacturer having ISO 9001:2000 certification. The Company is Catering to a large section of OEMS like M/s. INEL Catering to TVS group for two wheeler coils M/s. Sinanics Components (P) Ltd, Ms. Perfect Electronics (P) Ltd, M/s. Videocon, M/s. Sree Vishnu Electronics, who are the bulk manufacturers of TV Coils – catering to TV giants like M/s. L.G., M/s. Onida, M/s. Phillips, M/s. Videocon.Job Profile & Responsibilities LAN deployment and maintenance. Basic hardware troubleshooting. Basic System administration tasks Monitoring the performance tuning of system resources. Installing and configuring, local and network printer Regular maintenance and troubleshoot of all computers including Printers, modem etc. Backup and restore of projects. Performed Windows 2000 user administration, managing user accounts, permissions, user rights, account policies, security policies and also performed software and hardware maintenance, administering using group policy. Show less

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  M/s Sify Ltd

  Apr 2005 - Oct 2005

  TEAM LEADER For M/s Sify Ltd. (Leaded 6-Engineers team)

  COMPANY PROFILE:Satyam Info way (SIFY), India's first TCP/IP based Network and Frame Relay enabled Network to be listed on the NASDAQ, Pioneer in Internet, Networking & E-Commerce services, Country’s largest chain of broadband cyber cafes with over 2000 cafes spread across 75 cities. Sify is India’s only ISO 9001:2000 certified service provider for network operations, data center operations, provisioning of VPNs, Internet bandwidth, VOIP solutions and integrated security solutions.Job Profile & Responsibilities: Providing Technical Support to the Team Members. Providing Technical Enhanced Training for the Team Members weekly. Planning & Implementations of Network Architecture setup for the Clients (SIFY Business Franchisees). Providing onsite support for any major network outages at clients. Handling the Pops in Sify which is giving connectivity to Customers & its connectivity ensuring redundant backup is triggered, SIFY CTO Support & Wireless Products of Axxcelera / Proxim  Trouble shooting & resolving the trouble tickets online which are escalated from the Customer care Service related to ISP and various problems like: Internet connection problems, where the customer is unable to connect the Internet. Problems related to Browsing. Email related Problems. & Outlook connectivity problems like users are unable to access their mailbox Problem related to Net Telephony, Resolving the problem at customer premises if not resolved online (FIELD VISIT). Trouble shooting the VPN errors Trouble shooting the problems like Unable to reach Remote Access Server Online registrations Feel good calls (checking for the internet connection status). Virus/spy ‘s detection and remove/fix them using remove/fix-tools Configuring and Installing Wireless Routers (Linksys, D-Link, and Cisco). Show less

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  TATA COMMUNICATIONS INTERNET SERVICES

  Nov 2005 - Jan 2010

  Zonal In-charge for F.E Team & Senior NOCEngineer for South Region

  1) Job Profile & Responsibilities (Wimax Project): Member of Regional Network Operations Center, maintaining, Coordinating, & troubleshooting South India WIMAX Base stations. Leading the team of 12 Engineers to achieve the desired targets. Handling the monitoring of entire SOUTH Wimax Network (IEEE 802.16d) which includes maintenance of the entire Wi-Max base stations in terms of Implementation & Deployment, Uptime, Troubleshooting & analysis of the faults remotely. Maintaining UBR Links for WiMAX Base stations. Handling the Wimax Ethernet Backhaul N/W by handling the Cisco-2950 switches, Cisco-7606/7609 Micro pops, remotely testing the Data-VLAN’s (Virtual LAN) & Management-VLANS for correct routing of Data & traffic flow based on IPV-4 based protocol design. Responsible for implementing Network optimization plans and equipment upgrades & rollouts. Migrating E1 to MAN Responsible for troubleshooting regional backend and network issues till node level. Commissioning of new E1/Fiber links for network interconnectivity. Responsible for preventive maintenance, daily backups, Radius Statistics, Service Binding Issues with SSGs. Close coordination with Service Delivery & Service-Assurance teams for better & optimum utilization of the network. IP Management for Broadband customer. Adding Static IP pools for particular BTS through NMS client.  Handling L2 escalations for broadband customer complaints. Coordinating with IPNOC for routing problems, DNS issues Monitoring, alerting about threshold levels of the BTS sectors to the management and installation & maintenance desk2) Previous Role Profile & Responsibilities (DSL Project): Coordinating with the Business team & Vendors and managing the field engineering team. Technical support to Customer Care on DSL, Dial up, VoIP etc. Troubleshooting of switching and routing issues. Coordinating with local loop providers for last mile faults. Show less

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  Nokia

  Feb 2010 - Mar 2013

  Senior Business Analyst

  COMPANY PROFILEAlcatel-Lucent Network Management Services India Ltd (ALNMSI). A joint venture of Alcatel-Lucent (Euronext Paris and NYSE: ALU) and Bharti Airtel Limited, Asia’s leading integrated telecom services provider.Alcatel-Lucent (Euronext Paris and NYSE: ALU) is the trusted partner of service providers, enterprises and governments worldwide, providing solutions that to deliver voice, data and video communication services to end-users. It has operations in fixed, mobile and converged broadband networking, IP technologies, applications and services in more than 130 countries.Job Profile & ResponsibilitiesActive Member of Cluster for Six Sigma Project  Preparing and executing monthly target. Drive the Technical Team to achieve the monthly target. Monitoring and Control of Non-financial/Financial parameters relevant to Service delivery. Preparation Reports for Cluster & Reporting CTO, PTO & Functional Heads on daily Basis. Attending to customer related complaints & Nodal Escalations. Acceptance of service by the customers, continuous monitoring of gaps in the processes and design and implementation of processes to improve the same and proactive monitoring of network resources. Providing Technical Support to the Team in field network Operations. Providing Technical Enhanced Training for the Team Members weekly. Show less

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  Telesonic Networks Ltd

  Apr 2013 - Sept 2015

  TL- Service Assurance

  COMPANY PROFILEThe company is into E2E Management of wire line & transport networks. Deployment of new technologies like WIFI, FTTH. It is a subsidiary of Bharti Airtel Limited,Job Profile & Responsibilities: With the Background & quality focused experiences worked as “Team Leader- Service Assurance” & analytical support to Hyderabad Telemedia and Enterprise services Material planning for CAPES & OPEX Recruitment of Vendor Man power Vendor measurements sheet certifications. TRAI & Other Regulatory compliance Network Element Rehabilitation  Providing insights in case of underperformance and suggest remedies and share and discuss the same with Top Management Provide inputs on further ‘raising the bar’ of minimum performance. Analysing the root causes of the Customer complaints and provide proactive solutions to fix it permanently. Excellent knowledge on work measurement & performance management Show less

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  Cisco

  Oct 2015 - now

  Regional Logistics Supervisor For Cisco’s RJIL 4G project

  COMPANY PROFILEConexxion serves telecommunications companies around the world, helping them to better understand their customers, build superior networks, find a sustainable path to growth and achieve cost leadership while maintaining a high-performance organization. We have completed many important and challenging projects with our clientsAs a Cisco Tier 1 partner, we have experience across the entire spectrum of wireless, mobility and advanced networks and offer consulting services to several leading names in Telecom. We have on board ~270 engineers at our development sites and offer our expertise to some of the region’s leading names in telecom space. Material and Installations planning. Project Execution & Co Ordination With Business Team Installations & commissioning Fallow up of Cisco Routers ASR-9010,ASR 903, 920 ,901, ASR-3925, Utility switch-3850, ASR-9922, ASR-3925,DCN Core-1006,Nexus-7010 ,Nexus 7710,TOR switches 2232 and 2248,Nexus-3172,3048,5672,5500 as per Business Team Targets. Recruitment of Vendor Man power Vendor measurements sheet certifications. Handling Internal Meetings & Trainings Show less