
Christine White
Customer Experience Leader

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About me
Customer Experience Leader
Education

Concord University
1998 - 1999Communication, General
Experience

EchoStar Corporation
Feb 2002 - nowCustomer Experience LeaderAs the Customer Experience Leader for the Boost Consumer Protection team, I am responsible for overseeing and improving the customer experience across multiple locations as I support our El Paso site and Bluefield WV. I support a department that is dedicated to ensuring the protection and support of Boost's consumer base by leading a team that is dedicated to enhancing customer satisfaction, resolving escalated issues, and ensuring compliance with internal and regulatory standards.

DISH Network
Feb 2002 - Jan 2009Outbound Manager
Feb 2003 - Jan 2009Outbound Sales Representative
Feb 2002 - Feb 2003

DISH Network
Jun 2011 - Jan 2014Quality Assurance Manager
DISH Network
Jun 2014 - Jan 2017Sales Manager
Jun 2014 - Jan 2017Administrative Assistant
Jun 2014 - Jan 2017

Dish Network
Feb 2017 - nowOperations Manager
Licenses & Certifications
- View certificate

Phone-Based Customer Service
LinkedInJun 2020 - View certificate

Gmail Essential Training
LinkedInJun 2020 - View certificate

Leading with Emotional Intelligence
LinkedInMar 2020 - View certificate

Google Sheets Essential Training
LinkedInJul 2021 - View certificate

Leading at a Distance
LinkedInMar 2020 - View certificate

How to Effectively Deliver Criticism
LinkedInAug 2021 - View certificate

Dealing with Difficult People in Your Office
LinkedInJan 2022 - View certificate

The Six Morning Habits of High Performers
LinkedInMay 2020 - View certificate

Leading with a Heavy Heart
LinkedInJul 2021 - View certificate

Managing in Difficult Times
LinkedInAug 2020
Volunteer Experience
Team Captain
Issued by American Cancer Society on Mar 2013
Associated with Christine WhiteCommittee Member
Issued by American Cancer Society on Jan 2016
Associated with Christine White
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