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Mohammed Bin Afif

Mohammed Bin Afif

IT Support

Followers of Mohammed Bin Afif274 followers
location of Mohammed Bin AfifJeddah, Makkah, Saudi Arabia

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  • Timeline

  • About me

    Business Automation Manager at Fakeeh Care Group | RPA Leader | Delivering High-ROI Automation | Transforming Workflows with RPA.

  • Education

    • King AbdulAziz University

      2007 - 2012
      Bachelor of Science (B.S.) Computer Information System 4.09/5

      The program of Information Systems focuses on the information technological requirements of the business organizations and at the same time it complies with the requirements and expectations of the accreditation unit (ABET* EC2000) that is concerned with information systems programs and their outcomes in order to meet the needs of the labor market. The mission of the Dept. of Information Systems is based on several points as follows: 1. Equipping the students of the Dept. with the… Show more The program of Information Systems focuses on the information technological requirements of the business organizations and at the same time it complies with the requirements and expectations of the accreditation unit (ABET* EC2000) that is concerned with information systems programs and their outcomes in order to meet the needs of the labor market. The mission of the Dept. of Information Systems is based on several points as follows: 1. Equipping the students of the Dept. with the required skills to analyze, design, utilize, develop and deploy information systems in all government and private sectors taking into account the social and ethical aspects of the application of technology in these sectors. 2. Providing the students of the Dept. with the ability to analyze customers’ requirements and the ability to develop application programs to implement these requirements. Show less

  • Experience

    • Alesayi Electronics - jeddah

      Apr 2012 - May 2013
      IT Support

      • Create and manage users (Microsoft Exchange Server & Active Directory), including setting privileges and resolving help desk issues.• Install and configure applications, and handle database tasks (backup, export, import, and custom reports).

    • AL-KHALEEJ COMPUTERS & ELECTRONIC SYSTEMS

      Jun 2013 - May 2019
      IT Support Engineer

      • Provided support for Oracle E-Business Suite, managing user access and resolving software/hardware issues.• Delivered training and created materials for end-users, ensuring smooth operation of the Faris system.

    • Fakeeh Care Group

      May 2019 - now

      Responsibilities:• Lead RPA teams to design, develop, and implement automation solutions.• Collaborate with stakeholders to identify automation opportunities.• Oversee the RPA project lifecycle from feasibility to deployment and support.• Maintain RPA governance, standards, and best practices.• Ensure integration and optimal performance of RPA tools.• Track project progress, risks, and outcomes for senior leadership.Key Milestones:• 2022: Utilized 4 unattended licensed bots with Blue Prism to automate processes in both medical and non-medical fields, boosting efficiency and reducing manual work.• 2023: Led a migration of 15 RPA processes from Blue Prism to Automation Anywhere, managing a team of 6 developers and 1 project manager, and applied bots in both medical and non-medical areas.• 2024: Deployed and managed 10 unattended licensed bots with Automation Anywhere, improving operations and efficiency in medical and non-medical sectors. Show less

      • Business Automation Manager

        Jan 2022 - now

      • IT Support Supervisor

        Jan 2021 - Dec 2021

      • Application Support Engineer

        May 2019 - Dec 2020

  • Licenses & Certifications

    • ITIL® Foundation Certificate in IT Service Management

      AXELOS Global Best Practice
      Jan 2018

    • Automation Lead Career Quest - Start Phase (Beta)

      Automation Anywhere
      Jan 2024
      View certificate certificate

    • Blue Prism Certified Developer

      SS&C Blue Prism
      Sept 2022
      View certificate certificate

    • Oracle E-Business Suite 12 Supply Chain Certified Implementation Specialist: Oracle Inventory

      Oracle
      Dec 2014