Milind Ubale

Experience

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  Akumin Solutions

  Dec 2004 - Feb 2005

  Manager - Business Process

  Maximo Consultant – IBM’s Asset Management Tool

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  Tech Mahindra

  Feb 2005 - Apr 2010

  Manager - Resource Management and Process Excellence

  * Managed the entire Operations process encompassing Demand Fulfillment / Optimization/ Bench Management and Reporting for 40K + resources at the MD’s office* Lead a team in Improving various processes in resource Management, Designed, and developed Resource Management tools serving end-to-end Talent supply. Integration of various tools for Management reports * Steered an initiative - GOLF (Global Opportunity Locking and Fulfillment) to understand new global opportunities through different stages of the sales cycle from XSELLPROXIMA* Contributed a Full Life cycle Leader (FLCL) and reduce the Average Resource Cost (ARC) by 15% in Projects YOY* Ensured minimum (<5%) Business opportunity loss for the need of the resource* Serving as a part of Black Belt Certification and operational improvement, guided 4 Green Belt Projects with combined impact of > USD 10 M (Mentored 6 projects)* Merit of receiving Roll of Honor from Satyam Learning Centre for contributing to learning for Project Management and Green Belt Certification Show less

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  Unisys

  Apr 2010 - Jul 2015

  Program Manager - Project Management office (PMO) & Project Management Practice(PMP)

  • Served as Offshore Lead for Account Management Process in PMO Group• Handling projects related to large scale B2B Implementations, Infrastructure & Security and Application Migration• Overseeing seamless delivery and maintenance of the applications by effectively managing highly technical resources across various geographies• Accountable for end to end delivery & operations of the projects assigned under Project Management Group• Managing gamut of tasks like: governance structure, achievement of bottom line commitments, financial planning & execution, escalation management and overall operations (Finance, HR, Resourcing and Delivery Support/PMO)• Transitioning new projects and resolving operational issues encountered by the service desk at near shore locations• Evaluating commercials for new proposals and analyzing margins on those to be as per norms• Identifying & analyzing various sources of revenue leakages within the unit and implementing measures for improvement of bottom-line objectives• Formulating internal strategies for accelerating growth, improving delivery and increasing the delight of the stakeholders• Providing inputs to senior management on ways to handle issues plaguing the projects• Ensuring the operational efficiency in delivery, resourcing and other functions of operations through strict adherence to as well as continuous improvement of the processes• Collaborating with other teams like Solution Architects, Finance and sales for their buy in the process and clearly defining the line of authority • Liaising with Quality Team and ensuring smooth functioning of new process Show less

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  Renault Nissan Technology & Business Centre India

  Jul 2015 - Feb 2020

  Head – Renault Performance Management Office (Managing Director’s office)

  Key Result Areas:• Single Handedly Established robust and sustainable Project Management processes which caters to fast paced organization’s growth from 1000+ Workforce to 3000 + in the span of 3 years.• Key Member in establishing Global Engineering Service center (GESC) as a part of global Strategy to improve remote activity for Renault in India by replacing high cost Vendors at corporate.• Implementation of Governance structure for seamless delivery among Corporate and Other Renault Centers. Measurement of FTR (First time Right) and On-time Delivery (OTD), Tracking “want to be” (W2B) of a business functions• Introduced and established the concept of BOWP (Best output work Processes): To improve on the productivity and reduce cost of delivery and time, we have developed standard components with the specific input and a defined output through experiences in various project. We improved 10% of our productivity through BOWP.• As a part of IQMS (Quality Management system) created standard PMO process documentation, clearly defining RACI among various stake holders. Defining Milestone Quality gates. Project Audit performed as per the defined processes along with the quality teams• Automation: Developed Project Monitoring tool (One place) ; Integration of all local tools related to projects along with the corporate tools• Account Management: Deep dive into an Accounts functions to understand the key levers. Simulation and forecasting of future Workload. • Reviewing Key Project Indicator –Tracking, Monitoring and communicating business heads and Management on Invoicing leakages / Budget Adherence / Mile stone Adherence / Quality.Work Force Management:- Automated the process of Recruitment from Resource Request to Recruitment by HR• Identify levers which helps in Maintaining Regional Competitiveness - “Per man-day” (PMD).Vendor Management: Show less

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  NTT DATA Business Solutions

  Feb 2020 - now

  * As a part of Transformation and Process Excellence, implemented Various Tools with the organization using various technologies* Delivering process breakthrough improvements towards business excellence by adopting business process improvement techniques and ensuring quality compliance* Gearing up all the departments in an organization to have quality standards and getting them ready in terms of improved processes, documentation, creating templates for acquiring various prestigious Quality related Certification, which would enhance business opportunities* Designed workflow and implemented Bid Management Tool- This is to have alignment with the management on Bids through Proper approval Process for Bids, Proposals, and contracts. * Integration of Project Management tool with Time entry and Finance tool to accurately report project progress in terms of schedule and cost Variance. Identifying & analyzing various sources of revenue leakages within the unit and implementing measures for improvement of bottom-line objectives* Steered initiatives towards Implementation of Global Risk and Quality management processes for improvement of project profitability in India Business Unit, achieved 5% increase in the profitability.* Responsible for ensuring Quality of document, Standardization of templates, peer review, process adherence and Compliance in projects.* Consulting large customer on Rollout Strategies, Governance structure and Template Management* Achieving Certification on ISO 9001:2015; ISO 27001:2013, CMMI Level 3 (Ver 2.0) and TISAX AL2.* Ensuring readiness of process in all department as per standard requirement of certification.* Planning and conducting internal Audits; Closing the Non-conformances; Management review meeting. * Implemented Organization Change Management (OCM) as part of SAP Implementation in large multi- million-dollar Project in APAC region. Show less * As a Resource Management head, I was involved in the end-to-end process of Talent supply chain management along with Optimization of Resource, Automation of process and Management reporting. * Led the implementation of global resource Management Tool (RAMP) – Integration of RM Tool with the TA tool for a full lifecycle automation from resource request till onboarding. This streamed lined the entire Talent supply chain process reducing cycle time in Hiring. Show less * Establishing Project Management Office for the organization servicing across geographies in SAP Consulting and Managed services. Defining the PMO strategy and lead the design and implementation of a common project management methodology, standards, and tools to drive and facilitate the successful delivery of projects.* Developing project baselines, monitoring & controlling projects with respect to cost, resource deployment, time overruns and quality compliance to ensure satisfactory execution of projects* Achieving cooperation, compliance, and engagement in the value of a PMO function in an environment of conflicting interests and opinions* Gained recognition for setting up Project Manager Center of Excellence (COE) which involves in training PMO resources required for various projects, Enhance, and create repository of standard project documents, consolidate reusable assets, and encourage Project managers for reducing project timelines and Improve Maturity of Project Managers through Project Manager Maturity Model (PMMM). Show less

  • Head - PMO & Quality

    Apr 2022 - now

  • Head - Resource Management Group

    Mar 2021 - Apr 2022

  • Head of Project Management Office

    Feb 2020 - Mar 2021