Matteo Melcore

Experience

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  Defence Committee of the Senate, Palazzo Madama, Italian Parliament.

  May 2006 - Jan 2008

  Personal Assistant and Press Officer of the Chairman of Defence Committee of the Senate.

  - Met and greeted clients and visitors to the office. - Typed documents and distributed memos. - Handled incoming/outgoing calls, correspondence and filing. - Organized business travel, itineraries and agenda for managers. - Created and modified documents using Microsoft Office. - Setted up and coordinated meetings, events and conferences. - Maintained correspondence with the most top Government diplomatic and political institutions.

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  Www.progettoitalianews.net

  Apr 2008 - Sept 2009

  Journalist

  - Typed documents and distributed memos. - Created and modified documents using Microsoft Office. - Wrote and edited in‐house magazines, case studies, speeches, articles and annualreports.- Used all social media to spreading news instantly.

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  Palazzo Chigi, Presidency of the Council of Ministers of the Italian Republic

  Oct 2009 - Feb 2011

  Parliamentary Correspondent

  - Typed documents and distributed memos. - Created and modified documents using Microsoft Office. - Wrote and edited in‐house magazines, case studies, speeches, articles and annualreports.- Used all social media to spreading news instantly.

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  Chamber of Deputies, Palazzo Montecitorio, Italian Parliament.

  May 2011 - Jul 2013

  Press Officer Manager

  - Met and greeted clients and visitors to the office. - Typed documents and distributed memos. - Handled incoming/outgoing calls, correspondence and filing. - Organized business travel, itineraries and agenda for managers. - Created and modified documents using Microsoft Office. - Managed and updated information and engaged with users on social media sites such as Twitter and Facebook.

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  Compass Group Restaurant Association UK

  May 2014 - Aug 2015

  Costumer Service Manager

  - Scheduling and training employees and ensuring proper coverage. - Checking restaurant on daily basis to ensure cleanliness, providing food quality and presentation. - To inform about daily events, conducting pre-shift meetings of employees. - Greeting customers, serving food and beverages. - Responsible for performing other related duties as assigned.

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  Compass Group

  Aug 2015 - Apr 2016

  Assistant Team Manager

  Identify and delegate responsibilities to shift leaders and staff to ensure objectives are met and excellent service is consistently achieved; implement company policies and procedures by developing plans and instructing staff; create a positive gues experience by delivering a high level of service and ensuring all staff engage guests to understand their needs; manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness; assisting in conduct staff and daily pre-shift meetings. Show less

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  Valentina Restaurant

  Apr 2016 - Jul 2016

  Assistant General Manager

  Identify and delegate responsibilities to shift leaders and staff to ensure objectives are met and excellent service is consistently achieved; implement company policies and procedures by developing plans and instructing staff; create a positive guest experience by delivering a high level of service and ensuring all staff engage guests to understand their needs; manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness; assisting in conduct staff and daily pre-shift meetings. Show less

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  Individual Restaurants

  Jul 2016 - Jun 2017

  Assistant Manager / Sommelier

  Greet customers and accompany them to their table; ensure that all the guests get the most of their experience by helping them to choose the right combination of food and wine; organize wine testing; develop and stock the wine list; check restaurant on daily basis to assure high quality food, food presentation and cleanliness; schedule and train employees whilst ensure proper coverage; conduce pre-shift meetings.

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  The Harbor Club - Curio Collection by Hilton

  Jun 2017 - Mar 2020

  Manage all F&B outlets operations; maintain exceptional levels of costumer service; lead F&B team by attracting, recruiting, training and appraising talented personnel; work within budgeted guidelines in relation to food, liquor costs and payroll; responsible to organize all monthly stock takes; develop menus with executive chef and bar manager; assist other departments wherever necessary and maintain good working relationship; supervise the room service operations; manage the banqueting operations during conventions and private meetings; establish targets, schedules, policies and procedures of the F&B department. Show less Assist the Food and Beverage Manager in all F&B outlets operations. Manage the dining room at Positano Santa Lucia (Italian Fine Dining Restaurant); organize FOH, touching all aspects of service and operation; create FOH rotation on a weekly basis; oversee the cleaning and set up of the Restaurant; organize bookings allocation; organize counting and documenting of cutlery and glassware on a weekly basis; greet the customers; ensure the right interaction with the kitchen, giving information of any type to the chef when needed; promote up selling within FOH brigade; organize closure, cash up, laundry system; document any infractions committed by any of the staff, both Kitchen and FOH, by using disciplinary forms provided by Human Resources; provide training to the FOH brigade develop the wine list. Show less

  • Food & Beverage Manager / Maitre D' / Sommelier

    Jan 2019 - Mar 2020

  • Assistant Food and Beverage Manager / Maitre D' / Sommelier

    Jun 2017 - Jan 2019
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  Villa Marina Capri Hotel & Spa

  Mar 2020 - now

  Food and Beverage Manager

  Manage all F&B outlets operations; maintain exceptional levels of costumer service; lead F&B team by attracting, recruiting, training and appraising talented personnel; work within budgeted guidelines in relation to food, liquor costs and payroll; responsible to organize all monthly stock takes; develop menus with executive chef and bar manager; assist other departments wherever necessary and maintain good working relationship; supervise the room service operations; manage the banqueting operations during conventions and private meetings; establish targets, schedules, policies and procedures of the F&B department. Show less