Yhan Campbell

Experience

• 

  The University of the West Indies

  Feb 2003 - Feb 2007

  Information Technologist

  •Maintained and operated the Caribbean-wide Polycom Video Conference System. Also recruited and trained part time student operators.•Monitored, troubleshoot and configured all IP WAN infrastructure equipment which provided inter-Island network connectivity.

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  Digicel

  Feb 2007 - Aug 2017

  •Managed a team of Network Engineers responsible for the day to day operations of the Core ISP network and the Mobile Data network while also supervising the operations of the IT team. •Prudently work within approved CAPEX & OPEX allocations to maintain high network quality & availability.• Responsible for reviewing and approving maintenance activities to ensure minimal service interruption and meet SLAs.•Managed network incidents to ensure full service restoration in the shortest possible time, while providing updates to the Senior Management and Customer Support teams.•Reviewed weekly network KPI reports and providing network trend analysis overview to senior management.•Evaluate and implement cost saving solutions to lower operational spend, increase efficiency and drive productivity. Show less •Responsibilities include configuring, monitoring and troubleshooting all IP related faults on the core MPBN backbone which supports connectivity for all 3G PS/CS core nodes.•Proactive analysis of Mobile Data KPI statistics to determine network trends and optimization requirements. •Administration of data charging platform (Volubill) & PCRF/PCEF platform (Sandvine).•Configured Cisco ITP for SS7 over IP Signal between various network nodes including RNC, MSC/HLR, SGSN, CCN, and SMSC.•Report generation on network performance and capacity using Business Objects (SGSN, GGSN). Show less

  • IP Infrastructure Manager

    Dec 2013 - Aug 2017

  • IP / Mobile Data Services Engineer

    Mar 2010 - Nov 2013

  • IP Engineer

    Feb 2007 - Feb 2010
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  Freelance

  Sept 2017 - Mar 2018

  Senior Network Consultant – Freelance

  • Work closely with clients to identify and scope network solution requirements.• Design and implement networking and security solutions that meet the needs of clients.• Provide remote support to quickly identify and resolve networking faults.

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  Applied Computer Technologies

  Mar 2018 - Jan 2022

  Manager of IP Cloud Networks - Networking

  Delivering value to a diverse range of clients across multiple business industries. Diversified skill set covering: Network and security risk assessment and auditing. Network and security project scoping and implementation. Routing, switching and firewall troubleshooting and optimization. Firewalls - FortiGate, Juniper SRX, Checkpoint, Netscreen, Cisco ASA, NSX Edge. IP networking - BGP, OSPF, MPLS, DNS, QoS, VoIP. Cloud platform - MS Azure, IBM

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  Amazon Web Services (AWS)

  Mar 2022 - now

  Sr. Technical Account Manager