Mike Hiivala

Experience

• 

  Teksystems

  Jan 1997 - Jan 2003

  Technical Consultant

  Consulted for a technical recruting company at multiple locations such as GE Capital, Blue Cross Blue Shield of MN, Dayton Hudson Corporation, StorageTek, GMAC Finacial.

• 

  Opus Corporation

  Jul 2003 - Aug 2009

  SMS Administrator - Wise Packager

  Responsible for creating MSI packages for all software for the company. Currently supporting over 150 applications. Also responsible for supporting the SMS servers, and deploying update and applications to the company's workstations.

• 

  JWT

  Aug 2009 - May 2012

  Technical Support Analyst

  Technical Support Analyst - Wise Packaging - SCCM 2007 implementation at RMG Connect / J Walter Thompson

• 

  Mirum Agency

  Aug 2009 - Aug 2017

  Systems Engineer

  Windows and Linux based server support. Desk side administration, imaging of workstations, user account creation, cisco call manager support, printer/copier support.Set up virtual cloud web servers at Amazon and RackspaceAdministered and maintained more than 50 Linux and Windows serversScheduled and reviewed AlertLogic vulnerability reportsManaged AlertLogic Intrusion Detection systemOn call and after hours support monitoring for website outagesDomain name and DNS managementDeveloped and maintained systems standards and documentationPracticed and prepared “Disaster Recovery”Some Apache and MySQL experience Show less