Alex Browere

Experience

• 

  Under Canvas Inc.

  May 2016 - Apr 2023

  Responsible for the overall operation of an award winning luxury glamping resort. Demonstrated ability to achieve property goals on a daily, weekly, monthly, and annual basis. Hotel, F&B, and Facility responsibilities entail but are not limited to property financials such as GOP & CPOR, annual property budget creation, P&L reviews, inventory/orders, SOPs, hiring & onboarding, training, F&B oversight, emergency response plans, capex projects, and more. Closely track guest experience (NPS) and employee experience (eNPS) to ensure we are constantly adapting and developing to achieve targeted goals. Create a positive environment focusing on team-oriented culture and mindset. Regularly host property town halls as well as property leadership meetings. Managed and secured company housing for team members. Show less Assist in the overall management responsibilities for the operation of a luxury glamping resort. Assisted multiple properties during openings to support successful launches. Demonstrated ability to hit individual and team goals on a daily, weekly, monthly and annual basis. Hotel, F&B, and Facility responsibilities entail but are not limited to forecasts, scheduling, departmental budgets, hotel ledger, groups/activities, inventory/orders, SOPs, hiring & training, F&B oversight, and more. Hosted daily departmental meetings to direct, motivate and communicate with staff. Coach, lead, and inspire my team to work as one and deliver consistent product quality, service, and guest satisfaction. Show less

  • General Manager

    Dec 2020 - Apr 2023

  • Assistant General Manager

    Jun 2018 - Dec 2020

  • Manager in Training

    Apr 2017 - May 2018

  • Front Desk Agent

    May 2016 - Mar 2017
• 

  The Inn on Fifth

  May 2023 - now

  Director of Guest Services