Huma Hassan

Experience

• 

  Boots UK

  Dec 2016 - Jan 2017

  Customer Service Sales Assistant

  Key responsibilities included: • Processing payments • Ensuring stock levels were well maintained• Promoting store cards and special offers• Assisting customers with queries • Ensuring that the till area and shelves were kept clean, tidy and well presented • Providing customers with information about product availability and information of pricing

• 

  KPMG

  Jul 2017 - Jul 2017

  Summer Intern

  - 7-day work experience programme across various departments within the Watford branch -these included: HR, Project Management and Finance

• 

  PINK STITCH LIMITED

  Jul 2019 - Sept 2019

  Merchandising Assistant

  - Developed commercial thinking skills through assessing what merchandising strategies are most suitable in balancing both customer requirements and company objectives. - Developed analytical skills through analysing market trends, customer reactions and sales figures in order to anticipate product needs and organise product stock/ranges - Using spreadsheets to keep record of relative company data – developed excel skills and ability to pay good attention to detail

• 

  MyTutor.co.uk

  Feb 2021 - Aug 2021

  English Tutor

  - Catering for individual students needs by using initiative during tutorials to help explain exam techniques - Strong interpersonal skills developed through building trust and strong relationships with students- Excellent verbal and written communication skills developed through teaching students- Superior time management and organisation skills developed through planning and preparing lessons in advance and gathering necessary teaching resources such as past exam papers

• 

  Sitel Group

  Jun 2021 - Jul 2021

  Customer Service Assistant

  - Outbound calls for NHS Programme- Gained the ability to work in a fast-paced and ever-changing environment through dealing with different types of customers over telephone calls - Ability to think outside the box when dealing with difficult customers over telephone calls and having to adapt to resolve the situation

• 

  Apex 360

  Sept 2021 - May 2022

  HR & Legal Administrator

  - Collating new employee details to create employment contracts - Communicating starting information to new employees through emails- Onboarding new employees by conducting new starter processes - these include health and safety inductions and completing DBS applications- Using analytical skills when evaluating legal company documents such as tenancy leases - Working towards and meeting tight deadlines when completing legal documents such as risk assessments and safety forms for company events - Conducting job interviews and then liaising with line manager to discuss the outcomes of these interviews Show less

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  Harrods

  May 2022 - now

  • Assistant Merchandiser

    Mar 2024 - now

  • Merchandising Administrative Assistant

    May 2022 - Mar 2024